Customer Success Manager

hace 1 semana


Bogotá, Colombia Servicio Latan COMX sas A tiempo completo

¿Te apasiona brindar experiências excepcionales a los clientes y liderar servicios tecnológicos de alto impacto?
En nuestra compañía buscamos un **Customer Success Manager** con experiência en la **gestión de servicios de Help Desk y Soporte en Sitio**, capaz de garantizar operaciones eficientes, cumplimiento de **SLA** y una atención de excelencia en entornos corporativos.

Tu misión será **liderar equipos multidisciplinarios**, coordinar **proveedores externos** y construir **relaciones sólidas con los clientes**, identificando oportunidades de mejora, expansión y optimización de costos. Buscamos a alguien con visión estratégica, orientación al cliente y capacidad para impulsar resultados.

**Requisitos**:

- Profesional universitario o experiência equivalente
- Más de 5 años de experiência en gestión de servicios tecnológicos
- Conocimientos en ITIL, Scrum o PMP (deseables)
- Inglés intermedio
- Habilidades de comunicación, liderazgo y negociación

**Modalidad**: Presencial

Tipo de puesto: Tiempo completo


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