Customer Support Specialist
hace 2 días
Job title: Customer Support Specialist
Work Location: Colombia
Experience: 6 months +
Education Qualification: High School
No of openings: 12
Roles and Responsibilities:
- Answers inbound phone calls, chat, and emails from customers, quickly assesses customer needs and proactively provides solutions with a high degree of accuracy. Provides superior customer service while handling inbound calls for product inquiry, order placement, and order follow-up.
- Documents details of customer interaction into the system.
- Drives customer loyalty by providing excellent service, accurate product and service knowledge to customers and looks for ways to reduce customer effort in ordering, shipping, order inquiry, and return/refund experiences.
- Keeps customers informed on the status of their order, reconciles errors in a cost-effective manner, resolves post-order issues such as returns, and follows up to ensure all customer needs are fulfilled.
Required and Desired Skills:
- Advanced English
- Team building and learning.
- At least 6 months of experience in customer service
- Great communication skills and interpersonal skills
- Good analytical and problem-solving skills
-
Customer Support Specialist
hace 1 mes
Colombia Logistica Laboral A tiempo completoWe are seeking a dedicated Customer Support Specialist to join our team. Key responsibilities include:Providing prompt and effective support to customers via phone, email, and chat.Resolving customer complaints in a professional and timely manner.Working collaboratively with internal teams to ensure seamless customer experience.Please note that this is a...
-
Technical Customer Support Associate
hace 4 semanas
Colombia Support Shepherd A tiempo completoAbout the Role:We are seeking a skilled Technical Customer Support Associate to join our team at Support Shepherd. As a key member of our customer support team, you will play a vital role in delivering exceptional support to our valued customers.Key Responsibilities:Develop a deep understanding of our product and its functionalities to effectively assist...
-
Customer Support Specialist
hace 3 semanas
Colombia Lean Tech A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Lean Tech. As a key member of our customer success unit, you will play a crucial role in delivering exceptional support experiences to our clients.
-
Technical Support Liaison
hace 1 mes
Colombia Support Shepherd A tiempo completoAbout the RoleWe are seeking a proactive and dynamic technical support specialist to join our team at Support Shepherd. This pivotal role requires delivering exceptional support to our valued customers by providing timely and effective assistance, ensuring a seamless user experience, and fostering strong customer satisfaction.Key ResponsibilitiesDevelop a...
-
Senior Customer Support Specialist
hace 2 semanas
Colombia Assuresoft Corporation A tiempo completo**About Assuresoft Corporation**We're a company that delivers exceptional results, driven by a passion for excellence and a commitment to innovation. Our secret to success lies in our team's dedication to quality, timeliness, and customer satisfaction.We believe in fostering long-term careers through continuous learning, cutting-edge benefits, tools, and...
-
Technical Support Specialist
hace 2 meses
Colombia WPDeveloper A tiempo completoTechnical Support Specialist - WPDeveloperWe are seeking a skilled Technical Support Specialist to join our team at WPDeveloper. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their Shopify and SaaS applications are running smoothly.Key Responsibilities:Respond to customer...
-
Support Specialist
hace 1 mes
Colombia Mural (Analytics) A tiempo completoAbout AshbyWe're a fast-growing tech company revolutionizing enterprise software for talent leaders, recruiters, and hiring managers. Our mission is to make the hiring process smoother and more efficient.Ashby is well-funded and backed by top investors, including Y Combinator and Elad Gil. We've built an incredible team and exceptional product over the past...
-
Customer Support Professional
hace 3 semanas
Colombia Danaher Corporation A tiempo completoWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team at Phenomenex, a leading manufacturer of chromatography products. This is an exciting opportunity to work in a dynamic environment where you will have the chance to make a real impact on the lives of scientists and researchers worldwide.About the RoleAs a...
-
Customer Support Service
hace 6 meses
Colombia The Support Heroes A tiempo completoThe Support Heroes: We offer outsourcing customer support services for Shopify Apps developers, and we are currently looking for Support Heroes to join our team. We are offering a week schedule when you work for 4 days of the week and rest the remaining 3 days. Location: Working from home. - Major Responsibilities: - Create Articles or documentation for...
-
IT Team Lead
hace 1 día
Colombia Lenovo A tiempo completoWe are Lenovo, a global technology powerhouse with a commitment to delivering Smarter Technology for All. As an IT Team Lead - Customer Support Specialist, you will play a critical role in ensuring our customers receive exceptional service and support.Job OverviewThis is an exciting opportunity to join our team as a Senior Service Desk Manager where you will...
-
Customer Support Liaison
hace 1 mes
Colombia Career Shepherd A tiempo completoAbout The RoleWe are seeking a skilled Customer Support Specialist to deliver exceptional support to our valued customers.Your primary focus will be on providing timely and effective assistance, ensuring a seamless user experience and fostering strong customer satisfaction.Key ResponsibilitiesCustomer Support: Develop a deep understanding of our product and...
-
Management Team Lead
hace 2 semanas
Colombia Peak Support Co A tiempo completoAbout Peak Support CoAt Peak Support Co, we're passionate about delivering exceptional service to our customers and clients. As a rapidly growing services provider, we offer a wide range of services including customer support, sales operations, and business process outsourcing to high-growth companies. Our commitment to providing outstanding customer...
-
Customer Support Expert
hace 2 meses
Colombia Career Shepherd A tiempo completoKey Responsibilities:We are seeking a proactive and dynamic Customer Support Specialist to join our team at Career Shepherd. In this pivotal role, you will be instrumental in delivering exceptional support to our valued customers. Your primary focus will be on providing timely and effective assistance, ensuring a seamless user experience and fostering strong...
-
Administrative Support Specialist
hace 6 meses
Colombia ttg Talent Solutions A tiempo completo**JOB TITLE: Administrative Support Specialist** **LOCATION: Medellín, Colombia** **SALARY: $2,700,000 COP per month** **On-site role, Monday to Friday, 7:30 AM - 5:00 PM - Colombian Calendar.** **Indefinite term contract** **JOB DESCRIPTION**: The Policy Issuance Specialist will provide support to the emissions team and efficiently address the needs...
-
Sales Support Associate
hace 1 mes
Colombia Support Shepherd A tiempo completoJob DescriptionWe are seeking a highly skilled Sales Support Specialist to join our team at Support Shepherd. In this role, you will play a crucial part in supporting the sales team to effectively reach out to clients and achieve sales targets.ResponsibilitiesInbound and Outbound Leads: Calling and emailing to validate (inbound) leads, gathering all...
-
Customer Service Representative
hace 4 semanas
Colombia Movate Technologies Services Limited A tiempo completoAbout the RoleWe are seeking a skilled Customer Service Representative to join our team as an Order Support Specialist. This individual will be responsible for providing exceptional customer service while handling inbound calls, chat, and emails from customers.Key ResponsibilitiesAnswers inbound phone calls, chat, and emails from customers, quickly assesses...
-
Technical Customer Support
hace 3 semanas
Colombia Lean Tech A tiempo completoCompany Overview: Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to...
-
Technical Support Specialist
hace 2 meses
Colombia Ideaware Co A tiempo completoWhat we’re looking for Ideaware is looking for a talented Technical Support Specialist to join our technology team and work on an inspiring international project with one of our partners in the U.S. This is a unique opportunity to work alongside a highly experienced team and contribute to the support and growth of a high-growth multi-vendor marketplace...
-
IT Infrastructure Support Specialist
hace 1 mes
Colombia Synergy ECP A tiempo completoAbout the RoleSynergy ECP is seeking a skilled IT Infrastructure Support Specialist to join our team. As a key member of our support team, you will be responsible for installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers,...
-
Operations Manager
hace 4 semanas
Colombia Peak Support co A tiempo completoJob Title: Operations ManagerAbout Us: At Peak Support Co, we are dedicated to delivering exceptional customer service and client satisfaction. Our team of professionals is committed to providing top-notch support and ensuring that our clients receive the best possible experience.Estimated Salary: $65,000 - $80,000 per year, depending on qualifications and...