Sales and Customer Service Representative

hace 2 semanas

Pereira, Colombia PlacidWay A tiempo completo

We are seeking a motivated and skilled Sales and Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for driving sales through outbound calls, building and maintaining customer relationships, managing cases effectively, and achieving sales and revenue goals.

Key Responsibilities:

  1. Outbound Calls: Conduct targeted outbound calls to potential and existing customers to educate, engage, and guide them through customer journey.
  2. Customer Relationship Management: Develop and maintain strong relationships with customers, providing exceptional service and support.
  3. Case Management: Efficiently handle customer cases from initiation to aftercare, ensuring customer satisfaction and loyalty.
  4. Pipeline Management: Actively manage the sales pipeline, tracking progress from lead generation to closing sales.
  5. Sales and Revenue Goals: Meet or exceed specified sales and revenue targets, contributing to the overall growth of the business.
  6. Documentation and Record Keeping: Utilize the CRM system for accurate documentation and record-keeping of customer interactions, sales activities, and outcomes.
  7. Customer Reviews and Referrals: Encourage satisfied customers to provide reviews and referrals, expanding our customer base and enhancing our reputation.
  8. Product Knowledge: Maintain up-to-date knowledge of our product offerings to effectively communicate features and benefits to customers.
  9. Continuous Learning: Stay informed about industry trends, market dynamics, and competitor activities to continuously improve skills and knowledge.

Required Skills and Qualifications:

  1. Customer Focus: Committed to delivering exceptional service.
  2. Communication: Superior verbal and written communication abilities.
  3. Sales Oriented: Proven track record in meeting and surpassing sales goals.
  4. Adaptability: Keen to learn and manage diverse customer service scenarios.
  5. Ethical Standards: Maintain high ethical integrity in client and provider interactions, ensuring confidentiality.
  6. Organizational Skills: Capable of handling multiple tasks with strong organizational abilities.
  7. Tech Savvy: Proficient with CRM software and essential sales and communication tools.
  8. A team player with a positive attitude and strong work ethic.
  9. Goal-oriented with a drive to achieve sales targets.
  10. Ability to work in a fast-paced environment and manage multiple tasks.
  11. Proven experience in sales and customer service, preferably in a similar role.

This role is perfect for individuals who are passionate about sales, thrive in customer-focused roles, and are committed to continuous improvement and learning. If you are ready to take your career to the next level and contribute to our team’s success, we would love to hear from you

What we offer:

  1. Progressive salary increases based on performance.
  2. Access to paid time off (PTO) for a healthy work-life balance.
  3. Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.
  4. Additional perks, including integration events and bonuses for exceptional performance.
  5. Professional growth opportunities in the rapidly evolving technology industry, within one of the leading companies in medical tourism.

Job Type: Full-time

Application Question(s):

  1. Do you feel comfortable making a high volume of outbound calls daily?
  2. Have you consistently met or exceeded sales targets in previous roles?
  3. Are you familiar with using CRM software to track customer interactions and sales progress?
  4. Have you received formal training in sales techniques or communication skills?
  5. Have you previously worked in outbound sales?

Language:

  1. English (Preferred)
#J-18808-Ljbffr

  • Sales and Customer Service Representative

    hace 2 semanas

    Pereira, Risaralda, Colombia PlacidWay A tiempo completo

    Job Title: Sales and Customer Service RepresentativeWe are seeking a highly motivated and skilled Sales and Customer Service Representative to join our dynamic team at PlacidWay. The ideal candidate will be responsible for driving sales through outbound calls, building and maintaining customer relationships, managing cases effectively, and achieving sales...

  • Sales and Customer Service Professional

    hace 1 semana

    Pereira, Risaralda, Colombia PlacidWay A tiempo completo

    We are seeking a skilled Sales and Customer Service Representative to drive sales through outbound calls, build and maintain customer relationships, and achieve sales and revenue goals.Key Responsibilities:Conduct targeted outbound calls to educate, engage, and guide customers through their journey.Develop and maintain strong relationships with customers,...

  • Sales and Customer Service Team Leader for

    hace 5 meses

    Pereira, Colombia PlacidWay A tiempo completo

    **Key Responsibilities**: - Team Leadership: Lead, mentor, and develop a team of Sales and Customer Service Representatives. Provide ongoing training and support to team members to enhance their sales and customer service skills, with a focus on medical tourism. Conduct regular team meetings to communicate goals, expectations, and updates. - Lead...

  • Customer Service Representative

    hace 1 mes

    Pereira, Risaralda, Colombia TaskUs A tiempo completo

    Job DescriptionAt TaskUs, we're looking for a highly skilled Customer Service Representative to join our team. As a bilingual Teammate, you'll play a crucial role in delivering exceptional customer experiences through inbound and outbound calls, email, and live chat support.Key Responsibilities:Provide accurate and timely responses to customer...

  • Customer Service Representative English Pereira

    hace 2 meses

    Pereira, Risaralda, Colombia TaskUs A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Pereira. As a bilingual representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat in a timely and...

  • Customer Service Representative English Pereira

    hace 2 semanas

    Pereira, Risaralda, Colombia TaskUs A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Pereira. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat in a timely...

  • Customer Service Representative

    hace 5 meses

    Pereira, Colombia Unity Technologies A tiempo completo

    **The opportunity** The Customer Experience Team are the first point of contact for most Unity users who need help and guidance. As a Customer Experience Advisor, you will be key in supporting our global users by answering tickets, live chats, and creating self-service articles focusing on Unity accounts, core product subscriptions (Personal, Plus, Pro, and...

  • Customer Service Representative English Pereira

    hace 2 días

    Pereira, Risaralda, Colombia TaskUs A tiempo completo

    Enhance Your Career as a Bilingual Customer Support SpecialistWe are seeking a skilled English Bilingual Customer Support Specialist to join our team. As a Customer Service Representative you will be the face of our company, providing exceptional support to our clients.Your Key Responsibilities:Provide accurate and timely responses to customer inquiries via...

  • Customer Service Representative Empresa Nueva en

    hace 5 meses

    Pereira, Colombia TaskUs A tiempo completo

    En TaskUs estamos buscando un Customer Service Representative para la ciudad de Pereira! Tu única función es asistir clientes de estados unidos que requieren servicio de productos a domicilio para suplir sus necesidades. Esta posición te ofrece una excelente remuneración 100% prestacional, medicina prepagada, seguro de vida y plan dental para ti y 50%...

  • Senior Sales Representative

    hace 1 mes

    Pereira, Risaralda, Colombia Kellogg A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Sales Representative to join our Finance team in Cali, Colombia. As a key member of our commercial team, you will be responsible for driving sales growth and developing strong relationships with customers in the territory.Key ResponsibilitiesDevelop and execute sales strategies to achieve business...

  • Sales Development Representative

    hace 2 semanas

    Pereira, Risaralda, Colombia LatamCent A tiempo completo

    About the Role:We are seeking a highly motivated Sales Development Representative to join our team at LatamCent. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities through outbound sales efforts.As a Sales Development Representative, you will be the primary point of contact for prospective...

  • Sales Development Representative

    hace 2 semanas

    Pereira, Risaralda, Colombia LatamCent A tiempo completo

    About the Role:We are seeking a highly motivated Sales Development Representative to join our team at LatamCent. As a Sales Development Representative, you will play a crucial role in driving growth and identifying new business opportunities.Key Responsibilities:Utilize outbound sales skills to engage with potential clients and generate interest in our...

  • Sales Representative Senior

    hace 1 día

    Pereira, Colombia Kellanova A tiempo completo

    If you’re ready to bring the best, come join the Finance team as a Sales Representative. You’ll be responsible for ensuring sell in and sell out of the territory in charge, responsible for the development of customers in the territory, implementation of the strategy, always seeking the fulfillment of business plans and lead the engagement with all...

  • Sales Development Representative

    hace 4 semanas

    Pereira, Risaralda, Colombia LatamCent A tiempo completo

    About the Role:We are seeking a highly motivated Sales Development Representative to join our team at LatamCent. As a Sales Development Representative, you will play a critical role in driving growth and revenue for our company by identifying and pursuing new business opportunities.Key Responsibilities:Utilize your outbound sales skills to leverage a variety...

  • Sales Executive

    hace 5 meses

    Pereira, Colombia Sales Kiwi A tiempo completo

    **Description** Sales Kiwi is one of the Leaders in helping businesses build elite virtual sales teams. We have supported the growth of more than 500 businesses in the United States and our client portfolio is growing daily. Our Mission is to offer better work opportunities to experienced professionals with specialized skills. This is an exciting...

  • Senior Sales Professional

    hace 2 meses

    Pereira, Risaralda, Colombia Kellogg A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Sales Representative to join our Finance team in Cali, Colombia. As a Sales Representative, you will be responsible for driving sell-in and sell-out of our products in your assigned territory, developing and implementing sales strategies, and leading engagement with stakeholders to achieve...

  • Sr. Sales Development Representative

    hace 2 semanas

    Pereira, Colombia LatamCent A tiempo completo

    About The Role: We are looking to add a Sales Development Representative to our team who will act as a main growth driver for prospective outbound client engagement on SpendHound must-have products within the Spend Management space. As a Sales Development Representative , you will identify prospective opportunities and utilize a number of outbound...

  • Sr. Sales Development Representative

    hace 2 meses

    Pereira, Colombia LatamCent A tiempo completo

    About The Role: We are looking to add a Sales Development Representative to our team who will act as a main growth driver for prospective outbound client engagement on SpendHound must-have products within the Spend Management space. As a Sales Development Representative, you will identify prospective opportunities and utilize a number of outbound...

  • Sales Representative Senior

    hace 5 meses

    Pereira, Colombia Kellogg A tiempo completo

    If youre ready to bring the best, come join the Finance team as a Sales Representative. Youll be responsible for ensuring sell in and sell out of the territory in charge, responsible for the development of customers in the territory, implementation of the strategy, always seeking the fulfillment of business plans and lead the engagement with all...

  • Business Development Representative

    hace 4 horas

    Pereira, Risaralda, Colombia LatamCent A tiempo completo

    We are seeking a highly skilled Business Development Representative to join our team at LatamCent. This role will be responsible for identifying and pursuing new business opportunities to drive revenue growth and expansion. As a Business Development Representative, you will be the primary point of contact for new clients and will be responsible for building...