Customer Service Representative English Pereira

hace 1 mes


Pereira, Risaralda, Colombia TaskUs A tiempo completo

About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Pereira. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Provide accurate and helpful information to resolve customer issues and concerns.
  • Work collaboratively with internal teams to resolve complex customer issues.
  • Meet or exceed performance metrics and quality standards.

Requirements

  • Advanced English language skills, with strong verbal and written communication and comprehension skills.
  • Full-time availability, with a minimum of 44 hours per week.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent problem-solving and conflict resolution skills.

What We Offer

  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • Comprehensive benefits package, including health insurance, dental plan, and life insurance.
  • Prepaid medicine and wellness programs.
  • 2 days off and birthday leave.

How to Apply

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application through the provided URL.



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