Customer Service Representative English Pereira
hace 1 mes
About the Role
We are seeking a highly skilled Customer Service Representative to join our team in Pereira. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.
Key Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Provide accurate and helpful information to resolve customer issues and concerns.
- Work collaboratively with internal teams to resolve complex customer issues.
- Meet or exceed performance metrics and quality standards.
Requirements
- Advanced English language skills, with strong verbal and written communication and comprehension skills.
- Full-time availability, with a minimum of 44 hours per week.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent problem-solving and conflict resolution skills.
What We Offer
- Competitive salary and bonus structure.
- Opportunities for career growth and professional development.
- Comprehensive benefits package, including health insurance, dental plan, and life insurance.
- Prepaid medicine and wellness programs.
- 2 days off and birthday leave.
How to Apply
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application through the provided URL.
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