Customer Support Specialist

hace 1 semana


Medellín, Antioquia, Colombia SupportYourApp Inc. A tiempo completo

Unlock Your Potential in a Multicultural Environment

Are you passionate about technology and customer satisfaction? Do you thrive in a dynamic and international setting? We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp Inc.

Key Responsibilities:

  • Provide exceptional customer support via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Stay up-to-date with cutting-edge technology
  • Work securely with customers' sensitive information
  • Apply the latest customer happiness practices
  • Maintain working knowledge of our client's products and services
  • Communicate with developers and other departments of various IT companies

Requirements:

  • Excellent English communication skills (at least C1, both written and spoken)
  • Strong analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

What We Offer:

  • Flexible schedule
  • Short-term cooperation, 2–3 months long
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

About Us:

SupportYourApp Inc. is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website: #J-18808-Ljbffr



  • Medellín, Antioquia, Colombia SuperStaff A tiempo completo

    Position OverviewSuperStaff is seeking a dedicated customer support specialist who will engage with clients through various communication channels, including text, phone, email, and online chat. This role is crucial in providing assistance and information regarding specific products or services, ensuring that customer issues and inquiries are addressed...


  • Medellín, Antioquia, Colombia Neostella A tiempo completo

    About NeostellaWe're a customer-centric company that leverages cutting-edge technologies to deliver tailored solutions to our clients' unique needs. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration.Job SummaryWe're seeking a Support Specialist to...


  • Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    Customer Support RepresentativeWe are seeking highly motivated and customer-oriented individuals to join our team as Customer Support Representatives at Solvo Global. As a front line of support, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work environment.Key...


  • Medellín, Antioquia, Colombia SupportYourApp Inc. A tiempo completo

    Customer Support ConsultantAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting and resolving technical issues? We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp Inc.Key Responsibilities:Provide top-notch customer support and troubleshooting for online course...


  • Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    {"title": "Participant Support Specialist", "description": "Job SummaryWe are seeking a highly skilled Participant Support Specialist to join our team at Solvo Global. As a key member of our support team, you will be responsible for providing exceptional technical support to our participants, facilitating support group sessions, and ensuring a seamless user...


  • Medellín, Antioquia, Colombia Talent2win A tiempo completo

    Job SummaryTalent2win is seeking a highly skilled Client Operations Support Specialist to join our team. As a key member of our operations team, you will be responsible for managing customer HR and Payroll processes, ensuring a seamless transition and setup for our clients.Key ResponsibilitiesManage customer HR and Payroll processes, including employee...


  • Medellín, Antioquia, Colombia Genius Sports Group A tiempo completo

    About the RoleThe Sportsbook Customer Support Analyst will be responsible for providing timely and effective support to our sportsbook clients. This role involves monitoring, investigating, and reporting queries from internal and external teams using various tools. The successful candidate will work closely with our global offices and other departments in...


  • Medellín, Antioquia, Colombia Neostella A tiempo completo

    {"title": "Implementation Support Specialist", "description": "Job SummaryAt Neostella, we take a customer-centric approach and leverage cutting-edge technologies to deliver tailored solutions that meet the unique needs of our clients' businesses. We empower them to focus on high-impact work by showcasing the benefits of hyperautomation. To continue our...


  • Medellín, Antioquia, Colombia SupportNinja A tiempo completo

    About SupportNinja: At SupportNinja, we are passionate about fostering growth. Established in 2015, our mission is to assist businesses in scaling effectively while connecting them with a broader talent pool. We envision a new approach to outsourcing by cultivating exceptional talent, leveraging cutting-edge technology, and challenging conventional methods....


  • Medellín, Antioquia, Colombia SupportNinja A tiempo completo

    About SupportNinja: At SupportNinja, we are passionate about fostering growth. Established in 2015, our mission is to assist businesses in scaling effectively while connecting them with a diverse talent pool. We envision a transformative approach to growth by cultivating exceptional talent, leveraging cutting-edge technology, and challenging conventional...


  • Medellín, Antioquia, Colombia SupportNinja A tiempo completo

    About SupportNinja:At SupportNinja, we are dedicated to fostering growth. Since our inception in 2015, we have been committed to assisting businesses in scaling their operations while connecting them with a broader talent pool. Our mission is to redefine growth by nurturing exceptional talent, leveraging cutting-edge technology, and challenging conventional...


  • Medellín, Antioquia, Colombia LatamCent A tiempo completo

    About the Role:We are seeking a highly organized and enthusiastic Customer Success Specialist to join our team at LatamCent. As a Customer Success Specialist, you will play a crucial role in ensuring our customers achieve maximum value from the SpendHound platform.Key Responsibilities:Customer Engagement and Platform Adoption: You will be responsible for...

  • Support Specialist

    hace 4 semanas


    Medellín, Antioquia, Colombia SuperStaff A tiempo completo

    Job SummarySuperStaff is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Analyst. As a key member of our support team, you will be responsible for providing exceptional service to our clients via various communication channels, ensuring their needs are met and issues are resolved in a timely and professional...


  • Medellín, Antioquia, Colombia Neostella A tiempo completo

    Implementation Support SpecialistAt Neostella, we take a customer-centric approach and utilize cutting-edge technologies to deliver tailored solutions that meet the unique needs of our clients' businesses. We empower them to focus on high-impact work by leveraging hyperautomation. To continue our growth, we are seeking an Implementation Support Specialist to...


  • Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    Customer Support RepresentativeWe are seeking highly motivated and customer-oriented individuals to join our team as Customer Support Representatives at Solvo Global.As a front-line support specialist, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work...


  • Medellín, Antioquia, Colombia CI&T Software S.A. A tiempo completo

    We are tech transformation specialists, and we are CI&T. We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business.We are looking for a Support Analyst to play a key role in ensuring exceptional customer experiences, resolving technical issues, and providing...


  • Medellín, Antioquia, Colombia Hatch A tiempo completo

    About HatchHatch is a leading company that is passionately committed to the pursuit of a better world through positive change. With over 65 years of business and technical expertise in various industries, our team of experts works tirelessly to better the industries in which we operate. We strive to provide practical solutions that are safe, innovative, and...


  • Medellín, Antioquia, Colombia CI&T Software S.A. A tiempo completo

    We are tech transformation specialists, and we are CI&T. We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business.We operate in the fields of design, strategy, and engineering for global brands, helping clients achieve the full potential of technology as a...


  • Medellín, Antioquia, Colombia CI&T Software S.A. A tiempo completo

    Job Title: Senior Support AnalystWe are a leading technology transformation company, CI&T, specializing in combining the power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business.As a Senior Support Analyst, you will play a key role in ensuring exceptional customer experiences and...


  • Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Associate at Solvo Global. As a key member of our support team, you will play a crucial role in delivering exceptional customer service and ensuring client satisfaction.Key ResponsibilitiesRespond to a high volume of support inquiries from...