Customer Support Specialist

hace 2 semanas


Medellín, Antioquia, Colombia Neostella A tiempo completo
About Neostella

We're a customer-centric company that leverages cutting-edge technologies to deliver tailored solutions to our clients' unique needs. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration.

Job Summary

We're seeking a Support Specialist to join our team. As a Support Specialist, you'll work in a fast-paced, rapidly growing startup environment with endless growth potential and opportunities.

Key Responsibilities
  • Database entry and management
  • Reporting and data analysis
  • Receiving, verifying, capturing, and digitizing documents and data
  • Completing individual tasks, as assigned and within determined deadlines
  • Conducting the Intake process of gathering new client information (via phone and/or submitted documentation) and creating new Filevine projects
Requirements
  • 1+ years of experience with data entry or related experience
  • Digitization skills and attention to detail
  • Ability to complete tasks assigned at a quick and accurate pace
  • Collaboration and communication of status of tasks
  • Microsoft office skills, PDF Adobe
  • Good English language oral and written communication skills
  • Easily understand English-language task direction without formal documentation
Benefits

We offer a fast and deep growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more.

All resumes and application answers must be in English.



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