Inside Sales Team Assistant
hace 2 meses
About Us
Medtronic is a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. We're committed to ensuring quality, affordable healthcare worldwide.
Our Mission
We're dedicated to incentivizing better patient care and partnering across the industry to make healthcare more accessible. Our team is passionate about making a difference in people's lives.
A Day in the Life
- Provide administrative support to the Inside Sales team, including sales administration, insurance investigations, and customer sales support.
- Contact insurance companies to verify coverage information and follow up on any necessary documentation.
- Assist with insurance and government programs follow-ups, documentation, and paperwork collection.
- Support the process for CPT submitted compensation forms and training checklists, ensuring accuracy and cross-referencing SAP ICE and Salesforce.
- Prepare and schedule appointments with patients for product trainings.
- Provide exceptional customer service to external and internal customers.
- Maintain Salesforce by adding new accounts, TM assignments, and other relevant information.
Requirements
- High school degree
- 1 year of experience providing support for inside sales teams, customer service, back office, customer sales, or related
- Fluent in English
- Strong influencing skills
- Strong attention to detail to ensure accuracy and completeness
- Intermediate to advanced level of Excel
Preferred Qualifications
- Strong communication skills
- Bachelor's degree
- Experience working with Excel, Power BI, Salesforce, or SAP
What We Offer
We offer a competitive salary and benefits package, including:
- Flexible working environment
- Annual Incentive Plan
- Pension scheme and group discount on healthcare insurance
- Training possibilities via Cornerstone/Skills Lab
- Employee Assistance Program and Recognize (our global recognition program)
Our Commitment
We're committed to inclusion, diversity, and equity, with a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We believe in addressing systemic inequities in our communities to drive long-term sustainable impact.
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