Inside Sales Associate
hace 1 mes
About the Role:
We are seeking a highly motivated and results-driven Inside Sales Associate to join our team in LAC. As an Inside Sales Associate, you will be responsible for managing a customer base from an inside sales standpoint, developing profitable customer relationships, and achieving revenue and gross profit dollar targets.
Key Responsibilities:
- Full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping.
- Proactively contacts and develops a specified account base, and prospects for new business opportunities to achieve growth and profit targets.
- Effectively manages customer experience by responding to all quotes, bids, and orders through multiple modes of communication.
- Proactively discusses TD SYNNEX's value-added services, including TD SYNNEX Reserve Program, Configuration Services, and others as required.
- Utilizes experience to effectively negotiate TD gross margin through up-selling and cross-selling opportunities.
- Develops and enhances relationships with all TD SYNNEX departments, and vendor field representatives to act as a liaison on behalf of the customer.
- Accumulates competitive, market, and pricing information and provides feedback to the relevant parties.
- Attends all mandatory vendor training, lunch and learns, and seminars.
- Backs up other sales teams when coverage is needed.
- Provides team leadership by being a subject matter expert.
- Perform additional duties as assigned.
- Meets attendance and punctuality standards.
Requirements:
- High school diploma.
- College or University degree in Sales/Marketing.
- 3 years in industry or 5+ years sales experience.
- 5 years in IT industry.
- Knowledge of Software/Hardware/Networking products.
- Knowledge of Windows, Office Suite applications, CRM tools.
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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