Sales Representative
hace 2 meses
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We've only begun reimaging the future – for our people, our customers, and the world.
Let's create tomorrow together.
As an Inside Sales Representative, you will be responsible for contacting existing and/or prospective customers by telephone. You will observe and participate in identifying products and/or services that can benefit customer's needs. You will be responsible for selling relatively simple products or services to end user or channel partner accounts. Typically, smaller accounts, unless partnered with a more senior Account Manager or Channel Manager.
Responsibilities:
Knowledge/Expertise
- Technical Skills - Requires basic technical product knowledge
- Knowledge of Zebra - Has solid understanding of Products/Services sold
- Sales Skills - Understands Solution Selling concepts and overcomes customer objections; solid communication skills
- Managerial Skills - Understands where to turn for answers
- Business Acumen - Understands basics of customer needs and/or business and drivers of Zebra; presents product characteristics (features/benefits)
- Market/customer Knowledge - Understands competitive strengths and weaknesses
- Solution Complexity/Strategic Thinking
- Nature of Problems Solved - Solves routine, simple problems (e.g., overcoming common objections)
- Role in Addressing Problems - Understands and responds with answers to customer's technical questions
- Complexity of Solutions - Typically low to medium complexity (e.g. routine feature/benefit analysis)
- Freedom to Act
- Level of Guidance - Makes decisions based on established practices/policies and within fairly well defined parameters; proceeds independently and proactively on relatively routine issues/problems
- Takes Direction From - Supervisor and established practices and policies
- Customer Interface
- Role - Acts independently or as a team member
- Level of Customer Contact - End users for small items; retail management or influencers on larger teams
- Main Level of Interaction - Participates in the process or closer for smaller sales
- Required Knowledge of Customer - Buying drivers and unique business challenges
- Accountability
- Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
- Relative Size and Scope - Relatively small individual quotas for the business overall
- Types of Projects - Many small routine deals
- Strategic Impact for Zebra - Low/short-term
Preferred Qualifications:
- Bachelors or equivalent experience
- 6 months to 1 year of applicable experience.
- English
- Requires basic technical product knowledge
- Understands Solution Selling concepts and overcomes customer objections; solid communication skills
- Understands where to turn for answers
- Sales experience
- Experience with partners
- Sales force
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