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Payroll Operations Manager

hace 2 meses


Cali, Valle del Cauca, Colombia TaskUs A tiempo completo

About TaskUs: TaskUs is a leading provider of outsourced digital services and customer experience solutions to fast-growing technology companies. Our mission is to support our clients in representing, protecting, and growing their brands through our expertise in next-generation customer experience.

The People First culture at TaskUs has enabled us to build a diverse and inclusive workforce of over 45,000 employees across 23 locations in 12 countries, including the Philippines, India, and the United States.

We prioritize our employees' well-being by offering competitive salaries, comprehensive benefits, and a range of employee programs. Our departments include Total Rewards, Wellness, HR, and Diversity, reflecting our commitment to a positive and inclusive work environment.

What We Offer:

  1. Competitive industry salaries and comprehensive benefits packages.
  2. A range of employee programs, including Total Rewards, Wellness, HR, and Diversity.
  3. Opportunities for professional growth and development across various departments.

Payroll Manager Role Description:

The Payroll Manager is responsible for processing payroll from start to finish in compliance with local regulations for multiple sites or entities. Key responsibilities include:

  1. Complete payroll process evaluation and recommendations for improvement.
  2. Provide managerial support and guidance for payroll activities.
  3. Manage payroll and timekeeping systems.
  4. Maintain partnerships with various vendors for payroll, timekeeping, garnishments, and governmental agencies.
  5. Solid understanding of employment law, regulatory, and legal compliance to address notifications and provide guidance to the team of payroll specialists.
  6. Completes payroll reconciliations and designs new reports as needed.
  7. Demonstrate positive team performance.
  8. Ensure that process service levels are met in accordance with set standards.
  9. Ensures that all internal risk and control guidelines are met and executed in every process.
  10. Subject matter expert with the ability to apply knowledge of the business to solve strategic payroll issues.
  11. Assist in preparation of corporate budgets and annual estimates for salaries and payroll taxes.
  12. Develop resolutions to complex problems that require the frequent use of creativity.
  13. Responsible for hiring, determining staffing levels, and resource allocation for the Payroll team.
  14. Partner with process peers in Human Resources, Benefits, Finance, Accounting, Treasury, Legal, Labor Relations, Corporate Taxes, and related third-party vendors to resolve employee questions/issues.
  15. Provide key support to the Finance and Accounting group.
  16. Fluency with HR policies pertaining to payroll such as overtime, leave, benefits, employee compensation, health and welfare, and retirement benefit administration.
  17. Coach and develop the payroll team.
  18. Conduct meetings with different level contacts and departments as needed.
  19. Manage relations with local Payroll Vendor, bank representative for Payroll Bank account services, and government authorities.

Qualifications:

  • Bachelor's Degree Graduate in Accountancy, Financial Management, or other related courses.
  • Good written and verbal communication skills to effectively communicate with stakeholders.
  • Proactive.
  • Amenable to work on a night shift schedule and on a hybrid set-up (if needed).

Work Location / Work Schedule / Travel:

Remote. Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs, we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people-first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL.