Business Process Analyst

hace 14 horas

Cali, Valle del Cauca, Colombia Taskus A tiempo completo

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies.

We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and serving clients in various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

Innovative thinking and diverse perspectives are at the heart of our People First culture, enabling us to expand our workforce to approximately 45,000 employees globally across twelve countries, including the Philippines, India, and the United States.

What We Offer

At TaskUs, we prioritize our employees' well-being by providing competitive industry salaries and comprehensive benefits packages, reflecting our commitment to a People First culture.

Our inclusive environment supports positive impact on the community, and we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

Payroll Manager Role

The Payroll Manager will be responsible for processing payroll from start to finish in compliance with local regulations for multiple sites or entities, as well as being the lead sponsor for projects related to Payroll as needed.

This role covers the following responsibilities:

  • Complete payroll process evaluation and recommendations for improvement
  • Provide managerial support and guidance for payroll activities
  • Manage payroll and timekeeping systems
  • Maintain partnerships with various vendors for payroll, timekeeping, garnishments, and governmental agencies
  • Solid understanding of employment law, regulatory and legal compliance to address notifications and provide guidance to team of payroll specialists
  • Completes payroll reconciliations and designs new reports as needed
  • Demonstrate positive team performance
  • Ensure that process service levels are met in accordance with set standards
  • E nsures that all internal risk and control guidelines are met and executed in every process
  • Subject matter expert with the ability to apply knowledge of the business to solve strategic payroll issues
  • Assist in preparation of corporate budgets and annual estimates for salaries and payroll taxes
  • Develops resolutions to complex problems that require the frequent use of creativity
  • Responsible for hiring, determining staffing levels and resource allocation for the Payroll team
  • Partner with process peers in Human Resources, Benefits, Finance, Accounting, Treasury, Legal, Labor Relations, Corporate Taxes, and related third-party vendors to resolve employee questions/issues
  • Provide key support to the Finance and Accounting group
  • Fluency with HR policies pertaining to payroll such as overtime, leave, benefits, employee compensation, health and welfare, and retirement benefit administration
  • Coach and develop payroll team
  • Conduct meetings with different level contacts and departments as needed
  • Manage relations with local Payroll Vendor, bank representative for Payroll Bank account services and government authorities

Qualifications

Bachelor's Degree Graduate in Accountancy, Financial Management, or other related courses

Good written and verbal communication skills to effectively communicate with stakeholders

Proactive

Amenable to work on a night shift schedule and on a hybrid set-up (if needed)

Work Location / Work Schedule / Travel

Remote Occasional travel may be required for meetings, conferences, or client engagements, as per business needs

Estimated Salary Range: $70,000 - $90,000 per year

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