Bilingual Customer Service Representative

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

Customer Service Representative Job Description

**About the Role**

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Outplex. As a representative, you will be the face of our company, providing exceptional customer care and support to our clients.

**Key Responsibilities**

* Handle inbound inquiries via phone, assisting customers with general questions and resolving problems and clarifying issues.
* Research and explore answers and alternative solutions, implementing solutions and escalating unresolved issues.
* Provide excellent customer care, portraying a positive and cheerful personality on the phone.

**Requirements**

* Strong phone presence and ability to communicate clearly and confidently.
* Bilingual (English and Spanish) a must.
* Ability to work in a fast-paced environment.
* Articulate and professional with the ability to multi-task.
* Attention to detail with emphasis on accuracy and quality.
* Strong oral and written communication skills.
* Excellent organizational and interpersonal skills.
* Ability to type at least 35 WPM with 0 errors.
* Ability to work independently researching information via the software provided.

**What We Offer**

* Paid Training.
* Relaxed and comfortable working environment.
* Opportunities to grow within the company.

**Equal Opportunity Employer**

Outplex is an Equal Opportunity Employer. Local candidates only will be considered.



  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    Job Summary:KM2 Solutions is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Customer Service: Respond to...


  • Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team at TTEC. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and exceeding customer satisfaction goals.Key ResponsibilitiesRespond to customer...


  • Bogotá, Bogotá D.E., Colombia Sutherland Global Services SGS A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team for our new campaign launch in Bogota. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide top-notch...


  • Bogotá, Bogotá D.E., Colombia Trotalo SAS A tiempo completo

    We are seeking a highly skilled and motivated Customer Service Representative to join our team at Trotalo SAS. As a Bilingual Call Center Agent, you will be responsible for providing exceptional customer service to our clients in Colombia.About the Role:Provide Advanced English communication skills to clients via phone, email, or chat.Work 100% remotely with...


  • Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

    We are seeking enthusiastic individuals to join our customer service team at Outplex, a leading pet pharmacy company. As a Bilingual Customer Service Representative, you will be the face of our company, providing exceptional customer care to our clients.Key Responsibilities:Handle inbound inquiries via phone, assisting customers with general questions and...


  • Bogotá, Bogotá D.E., Colombia Sitel A tiempo completo

    About SitelSitel is a global leader in the customer experience (CX) industry, with a team of 170,000 associates across the globe. We're the driving force behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Customer Service Representative Job Description: We are seeking a skilled Customer Service Representative to join our team at BruntWork. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients through various communication channels. Key Responsibilities: * Manage inbound...


  • Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    About the RoleWe're seeking a highly skilled Bilingual Customer Service Representative to join our team in Bogotá, Colombia. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesProvide timely and effective resolutions to customer inquiries and issuesConduct research...


  • Bogotá, Bogotá D.E., Colombia Sitel A tiempo completo

    About SitelSitel is a global leader in the customer experience industry, with 170,000 associates across the globe. We're the team behind the best experiences for +750 of the world's leading and digital-first brands.Our MissionWe deliver innovative CX solutions, technology, and expertise to support operational needs for our clients and deliver a seamless...


  • Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completo

    About the RoleAt Medtronic, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of support and service.Key ResponsibilitiesRepresent Medtronic to external and internal customers, providing timely and accurate responses to...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at BruntWork. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers through various communication channels.Key ResponsibilitiesManage inbound...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at KM2 Solutions. As an Accounts Receivable Agent, you will play a critical role in ensuring the timely collection of payments from customers.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries and resolve issues in a professional...


  • Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

    About TeleperformanceWe are a global leader in customer experience management, with a presence in over 91 countries. Our company has been recognized as one of the best companies to work for by Great Place to Work.Why Work with Us?We are a dynamic and innovative company that values our employees and provides opportunities for growth and development. Our team...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at KM2 Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Customer Service RepresentativeLocation: Remote (EST Time Zones)Salary Range: up to 1500 USDWork Schedule:Monday to Friday, 8:00 AM and 4:00 PM (EST)Job Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    KM2 Solutions is seeking a highly skilled Bilingual Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels. Your primary focus will be on addressing customer inquiries, resolving issues, and providing information about our products...


  • Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUPayU is a leading payment and fintech company operating in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa. As a part of the Prosus group, one of the largest technology investors in the world, PayU is redefining the way people buy and sell online for our merchants and millions of...


  • Bogotá, Bogotá D.E., Colombia 3M A tiempo completo

    Join 3M's Innovative Team as a USAC Customer Service RepresentativeAt 3M, we're committed to innovation and creativity. As a USAC Customer Service Representative, you'll have the opportunity to collaborate with diverse teams around the world and make a meaningful impact in your role.The Impact You'll MakeAs a USAC Customer Service Representative, you'll be...


  • Bogotá, Bogotá D.E., Colombia United Airlines A tiempo completo

    {"h2": "Customer Service Representative Role at United Airlines", "p": "At United Airlines, we're committed to providing exceptional customer experiences. As a Customer Service Representative, you'll be the face of our customers, crafting important connections and encouraging an environment where everyone feels welcome, valued, and respected. You'll interact...


  • Bogotá, Bogotá D.E., Colombia Kaplan International Languages A tiempo completo

    The Customer Service Representative will be responsible for processing student enrollment applications from overseas, maintaining our student database, generating invoices, and monitoring invoice accuracy. This role requires excellent communication skills, both written and verbal, to provide high-quality customer service to students and field staff.Key...