Bilingual Customer Service Representative

hace 2 meses


Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo
About the Role

We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team at TTEC. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and exceeding customer satisfaction goals.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Conduct research to provide accurate and helpful information to customers
  • Upsell and cross-sell products and services to existing customers
  • Collaborate with internal teams to resolve complex customer issues
Requirements
  • Bilingual skills in English and Spanish
  • Minimum 1 year of customer service experience
  • 1 year or more post-secondary education OR 2 years equivalent work experience
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
What We Offer
  • A competitive base wage of 3,200,000 COL
  • A sign-on bonus of 3,200,000 COL
  • Performance bonus opportunities
  • A comprehensive benefits package
  • Ongoing training and development opportunities
About TTEC

TTEC is a global leader in customer experience technology and services. We are committed to delivering exceptional customer experiences and driving business growth for our clients. Our team is passionate about making a difference in the lives of our customers and employees alike.



  • Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

    Customer Service Representative - BilingualWe are seeking a highly motivated and enthusiastic individual to join our customer service team at Outplex. As a Bilingual Customer Service Representative, you will be responsible for handling inbound inquiries via phone, assisting customers with general questions, and resolving problems and clarifying issues.Key...


  • Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    Bilingual Customer Service Representative OpportunityWe are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team in Bogotá, Colombia. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer expectations.Key...


  • Bogotá, Bogotá D.E., Colombia Teletech Holdings, Inc. A tiempo completo

    Unlock Your Potential as a Bilingual Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a flair for languages and a knack for problem-solving? We're seeking a talented Bilingual Customer Service Representative to join our team in Bogota, Colombia.About the RoleAs a Bilingual Customer Service...


  • Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

    Customer Service Representative - BilingualWe are seeking a highly motivated and enthusiastic individual to join our customer service team at Outplex. As a Bilingual Customer Service Representative, you will be responsible for handling inbound inquiries via phone, assisting customers with general questions, and resolving problems and clarifying issues.Key...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Bilingual Customer Service RepresentativeJob Description:We are seeking a highly skilled and multilingual customer service representative to join our team at BruntWork. As a bilingual customer service representative, you will be responsible for handling inbound customer calls, providing support through online chat, email, and video calls, and...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    At KM2 Solutions, we are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and resolving their issues in a professional and timely manner.Key Responsibilities:Providing bilingual...


  • Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

    Customer Service Representative Job Description **About the Role** We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Outplex. As a representative, you will be the face of our company, providing exceptional customer care and support to our clients. **Key Responsibilities** * Handle inbound inquiries via...


  • Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

    We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Outplex. As a Bilingual Customer Service Representative, you will be responsible for handling inbound inquiries via phone, assisting customers with general questions, and resolving problems and clarifying issues. You will also be researching and exploring...


  • Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    Unlock Your Potential as a Bilingual Customer Service RepresentativeAre you passionate about helping others and delivering exceptional customer experiences? Do you have a flair for languages and a knack for problem-solving? We're seeking a talented Bilingual Customer Service Representative to join our team in Bogotá, Colombia!As a Bilingual Customer Service...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    Job Summary:KM2 Solutions is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Customer Service: Respond to...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job Title: Bilingual Customer Service RepresentativeJob Description:As a Bilingual Customer Service Representative for Bruntwork, you will be the first point of contact for clients, managing inquiries, generating quotes, and nurturing leads. You will utilize specialized software to streamline operations and play a crucial role in converting prospects into...


  • Bogotá, Bogotá D.E., Colombia Asurion A tiempo completo

    Customer Care and Sales RepresentativeAsurion is seeking a highly motivated and customer-focused individual to join our front-line support team as a Customer Care and Sales Representative. In this role, you will be responsible for providing exceptional customer service while selling our In-Home warranty service and other product offerings to customers on...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    Job SummaryWe are seeking a highly skilled Bilingual Agent to join our team at KM2 Solutions. As a Bilingual Agent, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a professional and timely manner.Key ResponsibilitiesProvide bilingual support to customers via phone,...


  • Bogotá, Bogotá D.E., Colombia 3M A tiempo completo

    Join Our Team as a USAC Bilingual Customer Service RepresentativeAt 3M, we're committed to innovation and excellence. We're seeking a highly skilled and motivated USAC Bilingual Customer Service Representative to join our team.Key Responsibilities:Act as the primary liaison between 3M and our customers, providing exceptional service and support.Handle order...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Bilingual Customer Service RepresentativeJob Description:This is a remote position where you will be the first point of contact for clients, managing inquiries, generating quotes, and nurturing leads. You will utilize specialized software to streamline operations and play a crucial role in converting prospects into satisfied...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    Job SummaryWe are seeking a highly skilled Bilingual Agent to join our team at KM2 Solutions. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in a bilingual capacity.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries, resolve issues, and provide product information...


  • Bogotá, Bogotá D.E., Colombia Outplex A tiempo completo

    We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Outplex. As a representative, you will be the face of our company, handling inbound inquiries via phone and providing exceptional customer care. Your strong phone presence, clear communication, and ability to multi-task will make you an asset to our team.Key...


  • Bogotá, Bogotá D.E., Colombia 3M A tiempo completo

    Customer Service Representative Job DescriptionAt 3M, we're committed to innovation and excellence. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include:Acting as the primary liaison between 3M and our customersHandling order entry, order status, product...


  • Bogotá, Bogotá D.E., Colombia 3M A tiempo completo

    Join 3M's Innovative TeamAt 3M, we're committed to innovation and creativity. We're looking for a talented USAC Bilingual Customer Service Representative to join our team.About the RoleThis is a unique opportunity to work with a diverse group of people from around the world. As a USAC Customer Service Representative, you'll be the primary liaison between 3M...


  • Bogotá, Bogotá D.E., Colombia Group Customer Operation Success A tiempo completo

    Job SummaryAt Group Customer Operation Success, we are seeking a highly skilled Customer Service Representative to join our team. This is a full-time, permanent position that requires a strong commitment to delivering exceptional customer service.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and chat.Respond to...