Customer Service Representative

hace 4 días


Bogotá, Bogotá D.E., Colombia United Airlines A tiempo completo

{"h2": "Customer Service Representative Role at United Airlines", "p": "At United Airlines, we're committed to providing exceptional customer experiences. As a Customer Service Representative, you'll be the face of our customers, crafting important connections and encouraging an environment where everyone feels welcome, valued, and respected. You'll interact with our international customers in our lobbies and at gates, helping them with ticketing, baggage, and travel issues, all while maintaining a strong sense of responsibility and safety mentality.", "ul": [{"li": "Receiving and directing incoming calls, greeting, and advising customers"}, {"li": "Preparing tickets, determining fares and routing to assure passenger's travel needs are met"}, {"li": "Interacting with customers in a kind and useful manner to craft memorable experiences and build customer loyalty"}, {"li": "Stepping up and anticipating customer needs while maintaining a strong sense of responsibility"}, {"li": "Working with a safety mentality by ensuring we hold ourselves and each other to the highest standards"}], "h2": "Requirements", "ul": [{"li": "High school graduate or equivalent certificate"}, {"li": "Minimum of 18 years old"}, {"li": "Excellent interpersonal skills with proficiency in English and Spanish"}, {"li": "Comfortable working with computers, mobile devices, and new technologies"}, {"li": "Physical ability to stand and walk for entire shift, as well lift and handle baggage"}, {"li": "Ability to travel to other countries for training purposes"}, {"li": "Ability to work ANY shift that is assigned to you within a 24-hour, 7 day a week operation"}, {"li": "Legally authorized to work in Colombia without sponsorship"}, {"li": "Ability to meet the Company attendance standards and uniform and appearance standards"}, {"li": "Hold a valid passport and visa"}], "p": "Preferred qualifications include previous airline, travel, or hospitality work experience and a Bachelor's degree.", "h2": "What We Offer", "p": "At United Airlines, we offer a competitive benefits package, world-class benefits, and space available travel privileges. We're a one-of-a-kind place to work, and we're committed to uplifting and providing opportunities in the places where we work, live, and fly.", "p": "If you're ready to travel the world and make a difference in the lives of our customers, apply now to become a Customer Service Representative at United Airlines.", "h2": "Equal Employment Opportunity", "p": "United Airlines is an equal opportunity employer and welcomes applications from diverse candidates.", "p": "We're committed to creating an inclusive and respectful work environment where everyone feels valued and respected.", "p": "If you're interested in this role, please submit your application through our website.", "p": "Thank you for considering United Airlines as your employer.", "p": "Sincerely, [Your Name]"}



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