Business Solutions Strategist
hace 1 mes
Scotiabank is committed to investing in its employees and helping them continue their career growth.
The CRM, Sales & Branch Performance engineering team is part of Customer Servicing engineering in Scotia Digital, focused on providing solutions that enhance customer relationships and improve sales and productivity.
We are a diverse team consisting of architects, technology leads, business systems analysts, designers, SMEs, developers, and testers who innovate and transform by developing customer servicing technology roadmaps, ensuring end-to-end project delivery, supporting day-to-day operations, writing technical stories, developing and testing code, managing stakeholders, and related teams.
About the Role:
This Business Solutions Strategist role requires collaboration with stakeholders to identify business problems and propose solutions, opportunities for process improvements to increase efficiency, impact assessment and estimation, identifying risks, issues, reporting, and governance of projects and production-related activities.
- Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, user stories, sequence diagrams, etc., to meet development and business requirements.
- Lead joint application design solutioning sessions with our architecture, development, and product owners to provide high-level estimates for large and medium-sized incoming initiatives.
- Analyze and develop technical requirements based on solution documentation.
- Ensure integrity of business and technical requirements in the end-to-end customer journey.
- Develop enterprise process engineering across infrastructure, Security, DevOps, and cryptography teams.
- Create, refine, and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines.
- Bridge the gap between business and IT, ensuring common understanding and alignment of functional (for business needs) and non-functional requirements (such as reporting, performance, interfaces, and constraints).
- Improve and drive engineering practices by providing valuable inputs and suggestions.
- Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Provide stakeholder and executive communication, conflict resolution, negotiation, and relationship building.
- Resolve production problems and deployment of bug fixes.
- Assist in architecture and designs of solutions.
Requirements:
- 5+ years of experience as a Business Systems Analyst in a challenging IT system solution environment.
- Highly experienced in creating BSA artifacts – user stories, sequence diagrams, data flows, etc.
- Experience and good knowledge of software delivery practices, disciplines, tools, and methodologies.
- Knowledge in Scrum master/delivery lead capacity.
- Must have the ability to multi-task and work on multiple initiatives at the same time.
- Stay current on the tools and approaches that work best.
- Team Player.
- Bachelor's degree in a technical field such as Engineering or Computer Science degree.
- English B2 level proficiency.
Location: Colombia, Bogota
At Scotiabank, we value diversity and inclusivity, offering an inclusive, positive work environment and competitive benefits. Salary range: $60,000 - $80,000 per year.
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