Global Business Growth Strategist
hace 1 mes
Job Summary
">We are seeking a highly skilled Global Business Growth Strategist to join our team at SAP Se in Mexico. As a key member of our customer success organization, you will be responsible for delivering ongoing support and guidance to our clients, focusing on business strategy and transformation topics after the sales cycle has completed.
About Us
">SAP Se is a leading provider of enterprise software solutions, empowering businesses to work together more efficiently and use business insight more effectively. With over 100,000 employees worldwide, we are committed to helping our customers succeed in an ever-changing business landscape.
About the Role
">This client-facing role requires a proven track record of successful account management, with experience working with high-profile and key accounts. You will develop trusted relationships with stakeholders and decision-makers, understanding and responding to customer needs while providing expertise on SAP Cloud solutions.
Your Responsibilities
">- ">
- Develop a targeted goal-based support engagement plan to realize key business objectives.">
- Provide personalized Quarterly Release Review & Continuous Trend analysis for Risk mitigation.">
- Meet customer expectations by anticipating and orchestrating in the resolution of their top issues.">
- Collaborate with other departments as needed to ensure seamless delivery of services.">
What You'll Bring
">To succeed in this role, you will need:
">- ">
- A proven record of successful account management.">
- Proactive learning skills and creativity in problem-solving.">
- Excellent communication and interpersonal skills.">
- The ability to deliver results under pressure and work independently.">
- An understanding of IT landscapes and lifecycles, with a focus on SAP Solutions.">
- Knowledge of SAP Preferred Success & Cloud Solutions.">
Preferred Qualifications
">Bachelor's or Honours Degree, 3 years' Customer Success Management experience, or equivalent.
Work Environment
">We operate a Hybrid working environment, with Flexible Working options available. This position can be based in Mexico, with attendance required in person.
Benefits
">We offer a range of benefits to support your well-being and career development, including:
">- ">
- A competitive salary of $80,000 - $110,000 per annum.">
- A comprehensive health insurance package.">
- A generous pension scheme.">
- 25 days' annual leave.">
- A flexible working arrangement, with remote working options.">
EEO Statement
">SAP Se is an Equal Employment Opportunity employer, committed to diversity and inclusion in the workplace.
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