Administrative Support Coordinator
hace 1 mes
About Four Seasons:
We are a global hospitality leader, driven by our people and committed to excellence. Our team members create unforgettable experiences for our guests, residents, and partners through a passion for luxury with genuine heart.
At Four Seasons, we prioritize creating a world-class employee experience and company culture that enables our people to deliver exceptional guest experiences.
Our purpose is to create impressions that will stay with our guests, residents, and partners for a lifetime. We believe life is richer when we truly connect to the people and the world around us.
About the Location:
Experience the authentic charm of Cartagena's historic city, where timeless style meets legendary service. Our hotel is revitalizing a collection of landmark buildings dating back to the 16th century, offering 131 accommodations, including 27 suites.
Connect with the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Unwind at the Spa, Fitness Centre, and two rooftop pools.
About the Role:
This role provides administrative support and clerical expertise to the Executive Office, responding to guest and employee inquiries in an efficient, courteous, and professional manner to achieve maximum satisfaction.
The ideal candidate will perform administrative tasks such as typing, filing, copying, faxing, opening and sorting mail, coordinating appointments, and answering telephones according to Four Seasons standards.
Key Responsibilities:
- Prepare written correspondence on behalf of General Manager and Hotel Manager for approval
- Compile monthly guest comment analysis and ensure proper distribution of results
- Handle travel arrangements and reservations for managers and VIP guests
- Maintain master list of donations made to charities on behalf of the hotel
- Handle complaints in the absence of the General Manager and inform him/her as to action taken and follow up required
What You Bring:
We seek a highly skilled and experienced Administrative Support Coordinator who:
Has a high school education or equivalent experience
Has one to two years of employment in a related position with Four Seasons or other organization
Is able to operate computer equipment
Is able to read, speak, and write English
Is able to compose business correspondence
What We Offer:
We offer:
Competitive salary, wages, and comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons hotels and resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Schedule & Hours:
Full Time
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