Business Solutions Associate
hace 1 semana
We are seeking a highly skilled Business Solutions Associate to join our team at ScotiaTech. As a key member of our organization, you will play a critical role in driving business success and delivering exceptional results.
Key Responsibilities- Contribute to the overall success of our business lines and IT&S; by executing individual goals, plans, and initiatives in support of our business strategies and objectives.
- Ensure all activities are conducted in compliance with governing regulations, internal policies, and procedures.
- Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Apply a business values-focused mindset to ensure the Technology team delivers the right product for stakeholders, with clearly defined user stories and a deep understanding of scope and expectations.
- Assist the Scrum Master in managing agile delivery and adoption, including JIRA, Confluence, Kanban, and ServiceNow.
- Support the establishment of necessary service procedures, policies, and standards in compliance with internal policies and documentation guidelines.
- Apply innovative and problem-solving thinking to increase design effectiveness, procedures, and cost-effective solutions while meeting business and regulatory requirements.
- Identify root causes of high-frequency problems and support actionable plans to improve development team performance through material changes to our products and services.
- Manage business and software development metrics frameworks for software products, analyzing large datasets to create reports and presentations for leadership teams.
- Utilize various software programs to formulate proper workflows and templates for the Bank and designated teams.
- Understand how the Bank's risk appetite and risk culture should be incorporated into day-to-day activities and decisions.
- Actively pursue effective and efficient operations in accordance with Scotiabank's Values, Code of Conduct, and Global Sales Principles, ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
- Champion a high-performance environment and contribute to an inclusive work environment.
- Business units supported: RBBO, Adjudications, GBS, OCS, Global Compliance, Global Complaints, and IB Operations.
- 1-2 Direct Reports
- Global (Canada & IB)
- University or College degree in Business, Engineering, or Computer Science
- Knowledge about software life cycle
- General knowledge of project management
- Strong analytic skills, attention to detail, and problem-solving
- An agile mindset and the flexibility to adapt to new and evolving environments
- Excellent written, verbal, virtual, and live communications skills (Spanish is considered an asset)
- 2+ years of experience as a Business Analyst
- 1+ year in a similar position
- Experience with Atlassian Confluence and Jira
- Methodologies are highly desirable, along with knowledge of IT Business Management
- Work in a standard office-based environment; non-standard hours are a common occurrence
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