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Business Solutions Analyst

hace 2 meses


Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo
About the Role

We are seeking a highly skilled Business Solutions Analyst to join our team at Amadeus. As a Business Solutions Analyst, you will play a critical role in shaping the future of travel by building and maintaining solutions for our customers.

Key Responsibilities
  • Customer Integration: Analyze customer systems and service requirements to identify specific actions necessary to integrate Amadeus products and services.
  • Solution Development: Establish and manage the product/solution integration schedule, determine and document adaptations to Amadeus products and services, and write functional specifications used for customization.
  • Testing and Quality Assurance: Test flows and functionalities of customized products/solutions to ensure they meet specified requirements and guarantee that customized products/solutions meet specified requirements.
  • Customer Support: Provide functional support and problem resolution to sales and/or customer functional staff, deliver customer training on the solution when necessary, and maintain documentation reflecting all functionalities delivered throughout bespoke solutions.
Requirements
  • Requirements Definition: Define and document customer requirements and specifications.
  • Technical Skills: Proficiency in SOAP/REST Webservices & Standards, MS SQL, Confluence, Jira, and test tools.
  • Language Skills: Fluent spoken and written English.
About Amadeus

At Amadeus, we are committed to powering the future of travel and pursuing a critical mission and extraordinary purpose. We offer a truly global DNA, great opportunities to learn, a caring environment, a complete rewards offer, a flexible working model, a diverse and inclusive community, and a reliable company.