Business Solutions Specialist

hace 3 días


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

About the Role

We are seeking a highly skilled Business Solutions Specialist to join our team at ScotiaTech in Bogota, Colombia. As a key member of our CRM, Sales & Branch Performance engineering team, you will play a critical role in delivering software solutions that enhance customer experience and drive business growth.

Key Responsibilities

  • Collaborate with stakeholders to identify business problems and propose innovative solutions.
  • Develop and maintain technical requirements based on solution documentation.
  • Ensure integrity of business and technical requirements in the end-to-end customer journey.
  • Lead enterprise process engineering development across infrastructure, Security, DevOps, and cryptography teams.
  • Create and refine the product backlog and associated deliverables.
  • Bridge the gap between business and IT, ensuring common understanding and alignment of functional and non-functional requirements.
  • Provide stakeholder and executive communication, conflict resolution, negotiation, and relationship building.
  • Assist in architecture and design of solutions.

Requirements

  • 5+ years of experience as a Business Systems Analyst in a challenging IT system solution environment.
  • Highly experienced in creating BSA artifacts – user stories, sequence diagrams, data flows, etc.
  • Experience and good knowledge of software delivery practices, disciplines, tools, and methodologies.
  • Knowledge in Scrum master/delivery lead capacity.
  • Ability to multi-task and work on multiple initiatives at the same time.
  • Team Player with excellent collaboration and communication skills.
  • Bachelor's degree in a technical field such as Engineering or Computer Science degree.
  • English B2 proficiency.

About ScotiaTech

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. We offer an inclusive, positive work environment and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone.



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