Business Growth Strategist

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Publicis Groupe A tiempo completo

Epsilon, a global leader in outcome-based marketing within Publicis Groupe, offers a unique blend of data, technology, and services driving measurable results and business growth for its clients. With over 9,000 employees across 60 countries and a rich 50-year history delivering cutting-edge solutions, Epsilon has a diverse client portfolio spanning Automotive, Telecommunications, Retail, Fast-Moving Consumer Goods, Financial Services, Healthcare, Travel, and more.

Job Overview

We are seeking a seasoned Client Development Manager to join our sales team in Colombia, reporting directly to the Senior Director, Sales - ROLA. As a key member of our team, you will play a pivotal role in nurturing existing business relationships while driving account renewal with a focus on our Media, Advertising, and Data platforms.

Responsibilities:
  • Cultivate and strengthen relationships with assigned accounts, promoting awareness of Epsilon's solutions and fostering long-term partnerships.
  • Collaborate with clients to understand their business objectives, campaign briefs, and target audiences, and strategize how Epsilon's offerings can effectively meet their needs.
  • Drive product adoption and revenue growth by implementing strategic cross-selling and upselling initiatives tailored to each client's unique requirements.
  • Serve as an advocate for client training and service enhancements, ensuring that customer needs are met with excellence and efficiency.
  • Lead the renewal process for existing accounts, surpassing renewal targets through proactive engagement and exceptional service delivery.
  • Proactively address client concerns and challenges, championing the overall health and satisfaction of client relationships.
Requirements:
  • 5 years' experience selling Advertising and/or Marketing technology products, preferably at multinational or leading national companies.
  • Demonstrated track record of successfully managing a diverse portfolio of accounts, with a focus on delivering exceptional customer service and driving business growth.
  • Deeply committed to delivering a superior customer experience, with a strong orientation towards customer satisfaction and retention.
  • Exceptional communication skills, adept at conveying complex ideas and building rapport with clients and internal teams.
  • Highly collaborative and team-oriented, excelling in fast-paced, cross-functional environments.
  • Self-motivated and results-driven, with a focus on surpassing performance targets.
Estimated Salary: $80,000 - $110,000 per year

This estimate is based on industry standards and market conditions for similar roles in Colombia.

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