Customer Growth Strategist
hace 1 día
Epsilon, a global data, technology and services company, powers the marketing and advertising ecosystem. With a comprehensive portfolio of capabilities, our suite of digital media, messaging and loyalty solutions bridges the divide between marketing and advertising technology.
We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements.
Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.
About the Role
This is an exciting opportunity to join Epsilon's sales team in Colombia as a Customer Growth Strategist, reporting directly to the Senior Director, Sales - ROLA.
The ideal candidate will play a pivotal role in maintaining and nurturing current business relationships while driving the renewal of existing accounts with a focus on our Media, Advertising, and Data platforms.
Key Responsibilities:
- Cultivate and strengthen relationships with assigned accounts, promoting awareness of Epsilon's solutions and fostering long-term partnerships.
- Collaborate with clients to understand their business objectives, campaign briefs, and target audiences, and strategize how Epsilon's offerings can effectively meet their needs.
- Drive product adoption and revenue growth by implementing strategic cross-selling and upselling initiatives tailored to each client's unique requirements.
Requirements:
To be successful in this role, you will need:
- 5 years' experience selling Advertising and/or Marketing technology products, preferably at multinational or leading national companies.
- Demonstrated track record of successfully managing a diverse portfolio of accounts, with a focus on delivering exceptional customer service and driving business growth.
- Deeply committed to delivering a superior customer experience, with a strong orientation towards customer satisfaction and retention.
- Exceptional communication skills, adept at conveying complex ideas and building rapport with clients and internal teams.
Benefits:
Epsilon offers a range of benefits to support your well-being, career development and work-life balance.
You will have access to:
- 15 days of holidays, LATAM rest week at the end of the year, flex-Fridays (working until noon every other week).
- Medical insurance, language training (English and/or Portuguese), professional development, employee recognition, health awareness benefits, home internet fee.
Salary Range:
The estimated salary for this role is $80,000 - $120,000 per year, depending on your level of experience and qualifications.
This figure is based on industry standards and market rates for similar positions in Colombia.
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