Technical Quality Manager Early Talent
hace 4 días
About the Role
A Technical Quality Manager is responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customers. As a trusted advisor on-site with the customer, you have a crucial role in supporting the setup and execution of the customer digital transformation roadmap with SAP services.
Key Responsibilities
- Establish a trusted relationship with the customer to drive action plans and define the Premium Engagement portfolio & service plan.
- Identify innovation opportunities leveraging SAP's technology innovation portfolio and review services delivered by SAP as part of the engagement.
- Support the adoption of SAP recommendations from the services delivered, by the customer and/or partner.
- Anticipate and identify functional / technical risks and top issues, drive prevention of risks and resolution of issues according to engagement deliverables.
- Ensure value recognition and visibility of value delivered at the customer and support extensions of the contract and renewal towards contract end date.
Requirements
- Bachelor's degree in business, engineering, computer science or management information systems.
- Ability to handle in ambiguous situations and strong people leadership and people management skills.
- Problem-solving skills and strong work ethic are required, along with excellent verbal, written and presentation communication skills.
- Fluent English and Spanish (written and oral) are a must, with Portuguese (written and oral) being a plus.
- Open to travel and work experience is a plus.
About SAP
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
Our Culture
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
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