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Technical Project Manager
hace 3 meses
Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.
Currently, we are seeking a Technical Project Manager with a strong English level to join our team. Here are the challenges that our next warrior will face and the requirements we look for:
Position Title: Technical Project Manager
Location: Remote - Colombia
What you will be doing:
- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
- Develop detailed project plans, including timelines, resource allocation, and budget estimates.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
- Provide technical guidance and expertise in CTI (Computer Telephony Integration) technologies, ensuring that solutions align with business needs and technical requirements.
- Oversee the development and implementation of CTI solutions, ensuring integration with existing systems and compliance with industry standards.
- Stay up-to-date with emerging trends and technologies in CTI and software development.
- Collaborate with software development teams to ensure the successful delivery of high-quality software solutions.
- Serve as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues.
- Facilitate communication between technical teams and non-technical stakeholders to ensure clear understanding of project goals and progress.
- Prepare and deliver project presentations and reports for senior management and clients.
- Identify potential project risks and develop mitigation strategies to minimize impact.
- Monitor and manage project risks and issues, escalating as necessary to ensure timely resolution.
- Ensure compliance with company policies, procedures, and quality standards throughout the project lifecycle.
- Lead and motivate project teams, fostering a collaborative and productive work environment.
- Provide mentorship and guidance to team members, promoting professional growth and development.
- Conduct performance evaluations and provide constructive feedback to team members.
To excel in this role, you should possess:
- Experience with specific CTI platforms (e.g., Genesys, Avaya, Cisco) and their integration with other systems.
- Knowledge of software development languages and frameworks (e.g., Java, C#, Python, .NET).
- Familiarity with cloud computing platforms and services (e.g., AWS, Azure, Google Cloud).
- Experience in managing remote and distributed teams.
- Strong organizational skills and attention to detail.
- Must have Contact center domain projects experience.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Proven experience as a Project Manager, with a focus on CTI platforms and software development projects.
- Strong technical background, with hands-on experience in software development, particularly in CTI technologies.
- Solid understanding of project management methodologies, such as Agile, Scrum, or Waterfall.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
- Strong problem-solving skills and the ability to manage multiple projects simultaneously.
- PMP, PRINCE2, or similar project management certification is a plus.
- Join a powerful tech workforce and help us change the world through technology
- Professional development opportunities with international customers
- Collaborative work environment
- Career path and mentorship programs that will lead to new levels.
