Patient Relations Specialist in Bogota

hace 2 meses


Bogotá, Bogotá D.E., Colombia Apollo XCM LLC A tiempo completo
Job Summary

Apollo XCM LLC is seeking a highly skilled Patient Relations Specialist to provide exceptional customer service to patients in Bogota, Colombia.

Key Responsibilities
  • Schedule patient appointments and make reminder calls to ensure timely follow-ups.
  • Obtain and update patient information, including addresses, contact details, and insurance information.
  • Answer and direct patient requests to the appropriate medical staff member, ensuring prompt resolution.
  • Perform administrative tasks, such as e-filing paperwork and entering payments.
  • Participate in the development of standard operating procedures to improve patient care.
Requirements
  • Bilingual (Spanish and English) with strong proficiency in both languages.
  • Experience working in customer service, hospitality, or a related field.
  • Strong interpersonal and communication skills.
  • Ability to work independently and proactively in a fast-paced environment.
Benefits
  • Competitive salary starting at $3,600,000 COP/month.
  • Opportunities for learning and development in a stimulating multicultural environment.
  • Contractor agreement with our Headquarters in the US.


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