Platform Consultant

hace 5 días

Bogotá, Bogotá D.E., Colombia Red Hat Colombia S.A.S. A tiempo completo
About the Role

We are seeking a highly skilled Platform Consultant to join our team at Red Hat Colombia S.A.S. as a key member of our Support Engineering group. As a Platform Consultant, you will play a critical role in providing high-level technical support and sustaining engineering services to our enterprise customers, ensuring maximum uptime and reduced IT costs.

Key Responsibilities
  • Partner with our OpenShift Container Platform, OpenShift Dedicated, OpenShift Online, and OpenShift Origin communities to develop and review patches and test cases.
  • Analyze upstream development against current customer-reported defects and develop patches to resolve the issue.
  • Utilize tools like curl, git, docker, Kubernetes, strace, and wireshark to investigate and troubleshoot technical issues.
  • Record customer interactions, including investigation, troubleshooting, and resolution of issues.
  • Collaborate closely with Red Hat development engineering and assist production support engineers and technical account managers.
  • Partner with Red Hat strategic cloud partners, such as Microsoft, to jointly solve multi-vendor customer issues.
  • Demonstrate considerable judgment in selecting methods and techniques to obtain solutions.
  • Maintain a commitment to providing the best experience possible for Red Hat customers.
  • Manage your workload to ensure that all customer issues are handled and resolved in a timely manner.
  • Assist in the development of comprehensive and reusable self-service solutions for future incidents.
Requirements
  • Bachelor's degree in a technical field, with engineering or computer science preferred.
  • 4+ years of experience as a support or development engineer for Platform as a Service Provider or Hosting Service.
  • 4+ years of experience with Linux or Unix operating systems.
  • Experience working with hosted applications or large-scale application deployments.
  • Experience with docker, kubernetes, openvswitch, JBoss, Tomcat, NodeJS, Ruby (web frameworks), Python (web frameworks), Azure, and.NET.
  • Experience with AWS and CloudFoundry is a plus.
  • Experience with developer workflows, Continuous Integration (Jenkins), and Continuous Deployments paradigms.
  • Good understanding of Linux tools, with an emphasis on curl, git, docker, kubernetes, strace, and wireshark.
  • Linux operating system installation, configuration, upgrade, and maintenance experience is highly preferred.
  • Solid development-level experience with multiple programming languages and experience writing patches or pull requests.
  • Upstream involvement in open source projects (patches submitted for upstream inclusion) is a plus.
  • Excellent reading and writing skills in English; fluent English language skills are preferred.
  • Commitment to providing the best experience possible for Red Hat customers.

  • Salesforce Billing Consultant

    hace 17 horas

    Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

    About NeuraFlashWe are a leading AI and Consulting Partner of Amazon & Salesforce, dedicated to helping our clients transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service...

  • CRM Functional Consultant

    hace 17 horas

    Bogotá, Bogotá D.E., Colombia 3Shape A tiempo completo

    About the RoleWe are seeking a highly skilled CRM Functional Consultant to join our team at 3Shape. As a CRM specialist, you will play a critical role in serving as a functional consultant for business operations across various teams.Key ResponsibilitiesEstablish effective collaboration with system owners and development teams in 3Shape...

  • Salesforce Consultant, Sales Cloud Expert

    hace 17 horas

    Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

    About NeuraFlashWe are a leading AI and Consulting Partner of Amazon & Salesforce, dedicated to helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

  • ServiceNow Consultant

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia sistemasgl A tiempo completo

    We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.Right now, we are looking for Service Now Consultant to join at Globant- Conversational english level.- Servicenow Consulting Experience....

  • Salesforce Consultant

    hace 17 horas

    Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

    About NeuraFlashWe are a leading AI and Consulting Partner of Amazon & Salesforce, dedicated to helping our clients transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service...

  • Salesforce Consultant

    hace 17 horas

    Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo

    About NeuraFlashWe are a leading technology consulting firm specializing in AI and Salesforce solutions. Our mission is to help businesses transform their contact centers with innovative AI-powered experiences. Our expertise spans across the Amazon and Salesforce ecosystems, with a focus on Service Cloud Voice, Einstein Bots, and Digital Channels.What Sets...

  • Key Account Consultant

    hace 2 días

    Bogotá, Bogotá D.E., Colombia Slang A tiempo completo

    About SlangSlang is a global company that specializes in language learning technology. We're a well-funded startup spun out from MIT, and we're revolutionizing the way people learn languages with our cutting-edge technology and delightful design.What We're Working OnWe're building a world-class team to develop a highly adaptive e-learning platform that...

  • Senior Customer Success Onboarding Consultant

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia LatamCent A tiempo completo

    Position: Senior Customer Success Onboarding Consultant Are you ready to become an integral part of a fully remote organization dedicated to empowering over 20,000 customers in optimizing their sales automation strategies? We are excited to introduce the opportunity for a Senior Customer Success Onboarding Consultant at LatamCent. About Us: LatamCent...

  • E-Learning Consultant

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Bizagi A tiempo completo

    About BizagiBizagi is a global software company that specializes in process automation and digital transformation. We are a rapidly growing company with a strong presence in EMEA and a growing presence in NAM.Our mission is to enable large organizations to change faster by providing a cloud-based platform for low-code process automation. We help our...

  • Senior Customer Success Onboarding Consultant

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia LatamCent A tiempo completo

    Position: Senior Customer Success Onboarding Consultant Are you eager to be part of a fully remote organization that empowers over 20,000 clients to thrive through sales automation? If so, we invite you to consider the role of Senior Customer Success Onboarding Consultant at LatamCent. About Us: LatamCent specializes in providing streamlined email outreach...

  • Supplier Enablement Technical Consultant

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Coupa Software A tiempo completo

    Position OverviewAt Coupa Software, we are committed to unlocking the full potential of our clients through innovative solutions. Our mission is to enhance the way businesses manage their spend, fostering collaboration among customers, suppliers, and our dedicated team members.Role SummaryThe Supplier Enablement Technical Consultant plays a vital role in...

  • Supplier Enablement Technical Consultant

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Coupa Software A tiempo completo

    Position OverviewAt Coupa Software, we harness the potential of extensive business expenditures to empower our clients to thrive while making a positive impact. Our collective belief in collaboration drives us to innovate and enhance the spending power of our customers, suppliers, and employees, known as Coupanians.Role SummaryThe Coupa Pay Supplier...

  • Supplier Enablement Technical Consultant

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Coupa Software A tiempo completo

    Position Overview At Coupa Software, we are dedicated to transforming the way businesses manage their spending. Our mission is to empower our clients to maximize their potential for success while fostering a positive impact on society. We believe in the strength of collaboration among our customers, suppliers, and employees—our valued Coupanians. Role...

  • Senior Consultant

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Quorum Business Solutions A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Consultant to join our team at Quorum Business Solutions. As a key member of our technical services team, you will be responsible for delivering high-quality technical solutions to our customers.Key ResponsibilitiesTechnical Delivery: Oversee end-to-end technical deliverables to customers, including...

  • Integration Architecture Consultant

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia ADP A tiempo completo

    Global Integration Architect Consultant at ADPDeliver exceptional service and support to clients utilizing HCM integration with the organization's HR system on a worldwide platform.KEY RESPONSIBILITIESManage client relationships concerning global integration services.Facilitate internal communication among all Integration Service teams for specific clients...

  • Senior Infrastructure Consultant

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Endava A tiempo completo

    About this roleWe are seeking a highly skilled Senior Infrastructure Consultant to join our team at Endava. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining networking systems for our clients.Key responsibilitiesDesign and implement networking systems for our clients, ensuring high performance...

  • Senior Consultant for Procurement Areas

    hace 1 día

    Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Consultant for Procurement Areas to join our team at SAP. As a key member of our Premium Hub-Centre of Expertise, you will be responsible for analyzing end-to-end procurement processes for our global customers and providing expert guidance on digital transformation in intelligent spend management and...

  • Senior SAP Extended Planning Analytics Consultant

    hace 5 días

    Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Senior SAP Extended Planning Analytics Consultant to join our rapidly expanding Analytics & Insights team. As a key member of our team, you will be responsible for implementing SAP Analytics solutions, utilizing SAP best practices, business content, procedures, and recommendations to drive growth and success.Key...

  • Senior Procurement Consultant

    hace 4 días

    Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Procurement Consultant to join our Premium Hub-Centre of Expertise (CoE) within the SAP Adoption Services Center. As a key member of our team, you will play a critical role in analyzing and optimizing End-to-End Procurement Processes for our global customers.Key ResponsibilitiesConceptualize and...

  • Senior Director Technology Consultant

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

    Job Description**About the Role**We are seeking a highly skilled and experienced Senior Director Technology Consultant to join our team at Adidas. As a key member of our technology leadership team, you will be responsible for providing strategic guidance and technical expertise to drive business growth and innovation.Key ResponsibilitiesConsultancyTake...