Customer Care Ambassador for Health and Wellness Solutions
hace 2 semanas
Unlock a rewarding career as a Customer Care Ambassador at Emapta Latam, where you'll play a vital role in nurturing connections and promoting wellness for customers worldwide.
Your Impact
You will be responsible for providing exceptional customer support, empowering customers to make informed choices about their health and wellness. With a strong focus on building trust and understanding, you'll ensure that customers feel valued and supported throughout their journey with our company.
About the Role
We're seeking an experienced Customer Service Representative to join our team in Colombia. As a key member of our customer care team, you'll be responsible for:
- Responding to customer inquiries via email and chat, providing timely and accurate solutions to their queries.
- Managing customer interactions, identifying needs, and recommending relevant products to enhance their experience.
- Maintaining accurate records of customer interactions and feedback to support continuous improvement.
- Collaborating with our marketing team to ensure customer insights are reflected in our Amazon product listings and campaigns.
- Reporting and addressing issues related to fraudulent sellers and ASINs as necessary.
- Assisting in adding new items and optimizing product listings to enhance SEO performance.
Your Skills
To succeed in this role, you'll need:
- Strong communication skills, both written and verbal.
- Comfort discussing and promoting sexual wellness products.
- Proficiency in Microsoft Office Suite.
- Ability to learn and adapt to new systems and processes quickly.
- Previous experience in customer service is preferred.
Benefits
As a valued member of our team, you'll enjoy:
- Comprehensive health insurance to safeguard your well-being.
- Work-Items (laptop, mouse, and headset).
- 5 extra days of vacation leave (20 in total) that can be monetized.
- Direct exposure to our clients.
- Diverse and supportive work environment.
- Upskilling opportunities through Emapta Academy.
About Us
Emapta Latam is a pioneering distributor and manufacturer of over 3,000 health and wellness products with over 20 years of experience. We're known for our award-winning product designs, competitive shipping solutions, and commitment to excellence. Join us in our mission to transform global outsourcing and empower businesses to thrive.
-
Customer Care Ambassador
hace 7 días
Bogotá, Bogotá D.E., Colombia Emapta A tiempo completoAbout the Role As a Customer Care Ambassador at Emapta Latam, you will be a key player in our mission to deliver exceptional customer experiences. This exciting opportunity involves working with customers across various channels, providing support, guidance, and solutions to their queries.Key Responsibilities: • Respond to an average of 55 customer emails...
-
Fitness and Wellness Ambassador
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Onespaworld Llc A tiempo completoJob Title: Fitness and Wellness AmbassadorCompany Overview: At Onespaworld Llc, we strive to provide exceptional spa experiences for our guests, exceeding their expectations in every way. Our commitment to service and professionalism sets us apart in the industry.Job Description: We are seeking a highly motivated and enthusiastic individual to join our team...
-
Wellness Solutions Ambassador
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Emapta A tiempo completoUnlock Your Potential in Customer ServiceWe are seeking a highly motivated and empathetic individual to join our team as a Customer Service Representative. In this role, you will be the face of our company, providing exceptional support and guidance to customers while promoting our health and wellness products.About UsXR, LLC is a renowned distributor and...
-
Health and Wellness Advocate
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Emapta A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Emapta Latam. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences and ensuring our customers receive the support they need to achieve their health and wellness goals.ResponsibilitiesRespond to...
-
Customer Experience Ambassador
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Talent Solutions A tiempo completoThe RoleWe are seeking a seasoned sales professional to join our dynamic team at Talent Solutions as a Customer Experience Ambassador.Your key responsibilities will include:Providing exceptional customer experiences through proactive sales techniquesDeveloping and maintaining strong relationships with clientsIdentifying and capitalizing on sales...
-
Cloud Architect for Health Care Solutions
hace 7 días
Bogotá, Bogotá D.E., Colombia Amazon Web Services Colombia S.A.S. - E40 A tiempo completoAbout UsAmazon Web Services Colombia S.A.S. - E40 is a leading cloud computing platform provider, empowering businesses to innovate and succeed in the digital age.Company OverviewWe pioneered cloud computing and continue to push the boundaries of innovation, delivering a robust suite of products and services to power our customers' businesses.Salary...
-
Customer Experience Ambassador
hace 4 semanas
Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completoTransforming Connections and Empowering WellnessThe role of a Customer Service Representative at EMAPTA is to deliver exceptional customer care while fostering connections that lead to wellness. This involves providing support and guidance to customers, helping them navigate our extensive product offerings tailored to their needs. By offering insights and...
-
Digital Health Solutions Executive
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Abbott Laboratories A tiempo completoAbout AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will...
-
Customer Experience Ambassador
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Autocab A tiempo completoAbout the RoleWe're seeking a skilled Customer Care Associate to join our close-knit team at Autocab, dedicated to delivering exceptional customer experiences and driving customer satisfaction.As a key member of our customer-facing team, you'll be responsible for providing a high standard of customer care, ensuring our customers are informed about changes...
-
Sales Ambassador for Latin America
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Rocket A tiempo completoJob Title: Sales Ambassador for Latin AmericaAbout Us: At Rocket, we're passionate about connecting with customers and delivering exceptional service. As a Sales Ambassador, you'll play a critical role in driving sales growth and building strong relationships with clients.Estimated Salary Range: $35,000 - $50,000 per year, depending on experience and...
-
Customer Support Expert for Home Health Agencies
hace 3 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob SummaryThis is a remote position for a Customer Support Expert who will provide specialized support to home health agencies across the United States. The company provides solutions to these agencies through their software platform, handling functions like billing, payroll, scheduling, and creating patient visits.ResponsibilitiesHandle inbound calls and...
-
Retail Healthcare Customer Care Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Continuum Global Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Retail Healthcare Customer Care Associate to join our team in Bogota, Colombia. As a key member of our customer care team, you will be responsible for providing exceptional customer service to our US-based clients, addressing their concerns and feedback, and ensuring a positive...
-
Global Health Solutions Advocate
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Johnson And Johnson A tiempo completoAs a leading innovator in healthcare, Johnson & Johnson is seeking a highly skilled and bilingual Global Health Solutions Advocate to join our team in Bogotá, Colombia. In this role, you will play a critical part in providing exceptional customer service to our clients, resolving global client inquiries, concerns, and issues through various channels,...
-
Customer Support Ambassador for Tire Industry Excellence
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Emapta A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Representative to join our team at Emapta Latam. As a Customer Support Ambassador for Tire Industry Excellence, you will play a crucial role in delivering exceptional customer service, driving customer satisfaction, and building lasting relationships with our clients.Key Responsibilities:Customer...
-
Global Customer Experience Ambassador
hace 2 días
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Global Customer Experience AmbassadorLocation: Remote (EST Timezone)Work Schedule: Monday - Friday: This is a rotating shift schedule within our open hours of operation, which are between 9:00 AM - 9:00 PM EST.Compensation: Estimated salary range $45,000 - $65,000 per annum based on experience and qualifications.Company Overview:Sagan is an...
-
Global Customer Care Associate
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Continuum Global Solutions A tiempo completoAt Continuum Global Solutions, our vision is to deliver exceptional customer experiences by connecting people with innovative solutions and empowering our employees to excel.We're seeking a skilled Customer Support Specialist to join our team in Bogota, Colombia. As a representative of our retail healthcare account, you will provide top-notch support to...
-
Product Marketing Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Cardinal Health A tiempo completoAbout the RoleWe are seeking an experienced Product Marketing Specialist to join our team at Cardinal Health, responsible for marketing products in the Enteral Feeding and Wound Care space. This is a full-time position based in [location].Job SummaryThe successful candidate will be responsible for conducting market research studies, developing strategic...
-
Customer Care Representative
hace 1 semana
Bogotá, Bogotá D.E., Colombia Autocab A tiempo completoAbout the RoleWe are seeking a skilled Customer Care Associate to join our team at Autocab. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, driving up customer satisfaction and recommendation levels.ResponsibilitiesProvide a single point of contact for our customer accounts, maintaining...
-
Hemodialysis Care Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Fresenius Medical Care A tiempo completoPurpose of the RoleThe Hemodialysis Care Specialist will play a vital role in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse, in accordance with FMCNA policies, procedures, and training, and in compliance with regulations set forth by the corporation, state, and federal agencies. Key...
-
Sales Professional for Sauna and Wellness E-commerce
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Corporación F&M S.A.C A tiempo completoAbout the RoleWe are seeking a highly skilled Sales Representative to join our team at Corporación F&M S.A.C. as a Sales Representative for Sauna and Wellness Ecom-Store. In this role, you will be responsible for providing excellent customer service, responding to inbound calls and chats, and helping customers place or update orders over the phone.Key...