Lodging Onboarding Specialist

hace 1 semana


Colombia Hopper A tiempo completo

About the role

Overview

Hopper is a well-funded and proven startup with large ambitions, providing innovative travel solutions. As an Implementation Specialist, you will be at the forefront of onboarding new hotel partners, ensuring seamless connectivity and exceptional customer experiences.

Salary

The estimated salary for this position is R$ 10,500 - R$ 14,000 per month (approximately $2,300-$3,200 USD), considering the location in Brazil (GMT-3 Time Zone).

Job Description

As the main point of contact, you will effectively communicate with new hotel partners to gain necessary information, map their properties, and activate them on the Hopper platform. This requires a highly organized individual who can deliver quantitative results in a fast-paced environment. Your day-to-day tasks will involve:

  • Supporting and onboard hotel partners through different connectivity systems and solutions
  • Tracking onboarding status and hotel interactions within Salesforce
  • Collaborating with the Business Development, Market Management, and Revenue Optimization teams

You will work closely with product management on ad-hoc projects and tasks, taking a proactive approach to problem-solving when experiencing delays or issues during the onboarding process.

Required Skills and Qualifications

To succeed in this role, you should have:

  • A strong understanding of our onboarding processes and their impact on property performance
  • The ability to fluently speak both English and Portuguese
  • Excellent organizational skills with a tendency to prioritize tasks based on importance
  • A self-starter attitude with enthusiasm to own your onboarding portfolio
  • Natural curiosity and the ability to ask questions or provide answers in team settings
Benefits

Hopper offers a competitive package, including:

  • Quarterly performance bonus
  • Group medical and dental insurance for full-time employees
  • Life insurance with short-term and long-term disability coverage
  • Telemedicine services for employees and dependents
  • Generous parental leave policy
  • Unlimited PTO
  • Carrot Cash travel stipend
  • Flexdesk Access Pass and Work-from-home stipend


  • Colombia Hopper A tiempo completo

    About Hopper and the Implementation Specialist RoleHopper is a well-funded startup with large ambitions, offering competitive salaries and quarterly performance bonuses. As an Implementation Specialist, you will be responsible for onboarding new hotel partners in Brazil, ensuring seamless connectivity and quality presence on our platform.The ideal candidate...


  • Colombia Hopper A tiempo completo

    About the JobThe Hotel Onboarding Specialist is a key point of contact for new hotel partners during the onboarding process. This role requires effective communication, organization, and knowledge of the hotel industry.Responsibilities:Support and onboard hotel partners through different connectivity systems and solutionsTrack onboarding status and hotel...


  • Colombia LatamCent A tiempo completo

    **Role Overview**: We're seeking an Client Onboarding Specialist with exceptional communication skills and a knack for technology to join our team. You'll be the first point of contact for our clients, guiding them through the setup process and ensuring a smooth onboarding. Your role is pivotal in helping clients understand and leverage Captain for their...


  • Colombia Hopper A tiempo completo

    About the RoleThe Implementation Specialist (IS) is the primary point of contact for hotel partners during the onboarding process. This role requires effective communication, organizational skills, and a proactive approach to ensure seamless connectivity and quality presence on the Hopper platform.Key ResponsibilitiesSupport and onboard hotel partners...


  • Colombia Agileengine, Llc A tiempo completo

    Company Overview">Agileengine, LLC is a leading provider of innovative solutions in the field of onboarding. We are committed to delivering exceptional results and creating long-lasting relationships with our clients.Salary">The salary for this position is $80,000 per year, offering a competitive compensation package that reflects the value we place on our...

  • Onboarding Specialist

    hace 6 meses


    Colombia Solvo Global A tiempo completo

    **Title: Jr Onboarding Implementation Specialist - Medellín** ¿Estás listo para embarcarte en una emocionante aventura comoJr Onboarding Implementation Specialist en Solvo en Medellín? Estamos buscando a una persona dinámica para unirse a nuestro equipo y desempeñar un papel fundamental en nuestro proceso de incorporación de clientes. Si te apasionan...

  • Onboarding Specialist

    hace 6 meses


    Colombia Solvo Global A tiempo completo

    **Title: Jr Onboarding Implementation Specialist - Medellín** ¿Estás listo para embarcarte en una emocionante aventura comoJr Onboarding Implementation Specialist en Solvo en Medellín? Estamos buscando a una persona dinámica para unirse a nuestro equipo y desempeñar un papel fundamental en nuestro proceso de incorporación de clientes. Si te apasionan...


  • Colombia AgileEngine, LLC A tiempo completo

    Job DescriptionWe are seeking a skilled Senior Onboarding Specialist to join our team at AgileEngine, LLC.Key Responsibilities:Develop and implement onboarding plans tailored to each client's needs, ensuring alignment with project goalsFacilitate the onboarding process for new contractors, guiding them through established procedures and ensuring their...

  • Launch Specialist

    hace 1 mes


    Colombia Owner A tiempo completo

    Website Onboarding SpecialistAbout the RoleWe are seeking a skilled Website Onboarding Specialist to join our team at Owner.com. As a key member of our team, you will be responsible for welcoming newly-signed partners to our platform and ensuring a smooth onboarding experience.Key ResponsibilitiesManage a portfolio of partners, balancing their onboarding...

  • Product Specialist

    hace 6 meses


    Colombia Sana Commerce A tiempo completo

    Medellín- - Project Management**Product Specialist**: - Medellín Project Management - At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths._ It all started in 2007, with a pizza and a plan. **Sana Commerce is an e-commerce platform designed to help manufacturers,...


  • Colombia RVStaffing A tiempo completo

    Legal Intake Specialists receive and qualify new and prospective clients for a law firm. They are responsible for managing the process of onboarding new clients and evaluating incoming streams of claims and potential clients both on the phone. A legal intake specialist works with lawyers to schedule meetings, coordinate screening surveys and give the...


  • Colombia Sana Commerce A tiempo completo

    Medellín- - Revenue Operations**Junior Trial Store Specialist**: - Medellín Revenue Operations At Sana Commerce, we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths. It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers,...


  • Colombia, Huila ONR Applications A tiempo completo

    **Company Overview** ONR Applications is a cutting-edge tech start-up dedicated to revolutionizing community association living and management through innovative apps and platforms. We’re committed to delivering exceptional experiences and driving customer success. **Position Overview** We are seeking a proactive and detail-oriented Adoption Specialist...


  • Colombia Amenitiz A tiempo completo

    Are you ready to be part of an exciting journey as we open up a new continent? At Amenitiz, we're expanding into LATAM and we want you to be part of the founding team, helping us build our presence from the ground up in this vibrant market. This is your chance to join us in making technology accessible to independent hoteliers all over the world, from the...

  • Onboarding Specialist

    hace 5 meses


    Colombia Solvo Global SAS A tiempo completo

    ¡Buscamos gente como tú! Únete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades. ¡Demuestra tu alto nível de inglés y consigue el trabajo de tus sueños! **Horario**: Lunes-Viernes 8:00AM-6PM Hora Colombiana **Requisitos**: *Se requiere un nível alto de inglés. Por favor, no se...

  • Payroll Specialist

    hace 6 meses


    Colombia Source one south A tiempo completo

    **Job title**:Payroll Specialist **Location**:Medellin **Key Responsibilities**: - Process payroll for our US-based employees using advanced Excel skills to ensure accurate and timely payment of salaries. - Calculate and process payroll deductions, including taxes, benefits, and others in compliance with US laws and regulations. - Maintain accurate...

  • Intake Specialist

    hace 6 meses


    Colombia Solvo Global S.A.S A tiempo completo

    **Intake Specialist (On-site)** **Preferred Cities**:Bogotá, Medellín, Bucaramanga, Cali, Barranquilla. **English required**: 8.0 to 9.0 **Level of study required**: High school, Law is a plus. **Salary**:2.600.000 **JOB DESCRIPTION**: **Responsabilities**: 2. Ensure that all data is entered into the system correctly. 3. Make follow-up calls to...


  • Colombia Outwork Staffing A tiempo completo

    Account ExecutiveOutwork Staffing is seeking a skilled Account Executive to join our team. This role is exclusively available to candidates from Latin America.Key Responsibilities:Engage customers proactively through email and Zoom, fostering strong relationships and understanding their needs.Monitor email boxes and ticket queues and provide system support...


  • Colombia Sana Commerce A tiempo completo

    Medellín- - Consultancy**Software Implementation Specialist**: - Medellín Consultancy It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that...


  • Colombia Solvo Global SAS A tiempo completo

    Account: Esquire Law LLC Position: Intake Specialist On site: ASTORGA - Calle 7D #43c-105, Medellín Schedule: 45hrs semanales que se dividen en 5 días laborales en el rango de 7:00am a 7:00pm tomando en cuenta tu disponibilidad y la del cliente, y dos días off, uno fin de semana y otro entre semana. Job description: The Intake specialist is the first...