Onboarding Specialist
hace 5 meses
**Title: Jr Onboarding Implementation Specialist - Medellín**
¿Estás listo para embarcarte en una emocionante aventura comoJr Onboarding Implementation Specialist en Solvo en Medellín? Estamos buscando a una persona dinámica para unirse a nuestro equipo y desempeñar un papel fundamental en nuestro proceso de incorporación de clientes. Si te apasionan las relaciones con los clientes, prosperas en un entorno acelerado y posees excelentes habilidades organizativas y de comunicación, esta podría ser la oportunidad perfecta para ti
**Ubicación**: AGUACATALA - Calle 10 Sur # 48B-29, Medellín.
**Horario**: Lunes a viernes, de 8:00 a.m. a 6:00 p.m.
**Remuneración**: 2,700,000 COP (1.755.000 Base prestacional + 945.000 Auxilio fijo de vivienda)
- Auxilio de Transporte de 162,000 COP
**Responsabilidades**:
- Colaborar con el equipo de operaciones de Solvo para garantizar que tengan toda la información necesaria para los nuevos requisitos de los clientes.
- Organizar la documentación de los clientes en coordinación con el Departamento de Facturación, asegurando su completitud y solicitando ajustes según sea necesario.
- Colaborar con el equipo de TI de Solvo para evaluar las necesidades de TI del cliente y asegurarse de que todos los recursos necesarios estén disponibles para una implementación de TI sin problemas.
- Proporcionar información sobre los requisitos de los clientes al equipo de operaciones de Solvo y coordinar con los supervisores asignados para las nuevas cuentas.
- Presentar a los nuevos clientes a su supervisor asignado y facilitar la coordinación de las llamadas de operaciones.
**Habilidades y Calificaciones**:
- Título en administración u otros campos relacionados. (deseable)
- Experiência laboral en empresas estadounidenses.
- Habilidades de oficina intermedias/avanzadas.
- Fuertes habilidades de comunicación escrita con capacidad para sintetizar ideas complejas.
- Excelentes habilidades interpersonales y capacidad para relaciones con clientes.
- Capacidad demostrada para mantener relaciones tanto horizontales como verticales.
- Fuertes habilidades de liderazgo.
- Excelentes habilidades para realizar múltiples tareas y capacidad para trabajar bajo presión.
- Altamente organizado y orientado a las tareas.
- Capacidad para retener y gestionar grandes cantidades de información.
- Aspiraciones profesionales alineadas con tareas administrativas, logísticas y negocios internacionales.
- Habilidades para resolver problemas y un enfoque proactivo ante los desafíos.
- Pasión por el servicio al cliente y una mentalidad orientada a la solución.
**Requisitos Indispensables**:
- Nível avanzado de inglés (B2+).
- Al menos un año de experiência en roles administrativos centrados en el cliente o en servicio al cliente.
- Excelentes habilidades de comunicación y una actitud positiva hacia la resolución de problemas.
Si estás listo para dar el siguiente paso en tu carrera y contribuir a nuestra misión de brindar experiências excepcionales a los clientes, postúlate ahora para unirte a nuestro equipo dinámico en Solvo
**Beneficios**
- 2 dias de home-office despues de training
- Oportunidades de crecimiento reales
- Contrato a término indefinido.
- Excelente ambiente laboral.
- Cursos gratis en Solvo University.
- Cursos de excel, Inglés, finanzas personales y más, para ti y tu familia.
- Planes de bienestar
- Remuneración altamente competitiva
- Muchas oportunidades de crecimiento
- Oportunidades de practicar el idioma
- No te pierdas esta gran oportunidad.
Nuestra filosofía se orienta en el bienestar mental, no esperes más y únete a Solvo
Pay: $2,700,000 - $3,000,000 per month
Application Question(s):
- ¿Tienes por lo menos un nível de inglés B2+ full conversacional? — el inglés es INDISPENSABLE para esta posición
- ¿has trabajado en solvo anteriormente?
- ¿tienes experiência comprobable en Servicio al cliente o administrativa?¿cuanto tiempo de experiência?
- ¿La vacante es presencial, estas de acuerdo? despues de entrenamiento se dan dos dias de homeoffice a la semana.
- ¿Te sientes comodo al hablar y reunirte con personas nativas?
**Language**:
- English (required)
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