Sr. Adoption Specialist

hace 4 semanas


Colombia Huila ONR Applications A tiempo completo

**Company Overview**

ONR Applications is a cutting-edge tech start-up dedicated to revolutionizing community association living and management through innovative apps and platforms. We’re committed to delivering exceptional experiences and driving customer success.

**Position Overview**

We are seeking a proactive and detail-oriented Adoption Specialist to join our newly established Adoption department. This role is pivotal in ensuring the successful onboarding and adoption of our app and platform among new customers. The Adoption Specialist will work closely with the Adoption team to facilitate a seamless launch process, provide support, and drive customer satisfaction.

**Responsibilities**
- New Account Onboarding: Take ownership of new customer accounts and guide them through a structured onboarding process to ensure a successful launch of the app and platform.
- Customer Engagement: Proactively engage with assigned accounts, build relationships, and conduct regular meetings to understand their needs, address concerns, and ensure they have all necessary materials and information.
- Adoption Process Implementation: Follow established adoption processes meticulously to ensure consistency and effectiveness in launching the app with new accounts. Identify areas for improvement and contribute to refining these processes.
- Collaboration: Work collaboratively with the Adoption team, Customer Success Managers, and other relevant departments to align efforts and maximize customer success.
- Documentation and Reporting: Maintain accurate records of customer interactions, progress, and feedback. Provide regular reports and updates on customer adoption status.
- Customer Advocacy: Act as a customer advocate by gathering feedback, understanding pain points, and advocating for enhancements or solutions to meet customer needs.

**Qualifications**
- Bachelor’s degree or related field experience
- 3-5 years of experience in a customer-facing role, preferably in customer success, account management, or adoption-related positions within the tech industry.
- Proven project management skills with the ability to effectively manage timelines, tasks, and resources.
- Strong communication and interpersonal skills with the ability to build rapport and relationships with customers.
- Exceptional organizational skills with the ability to manage multiple accounts and prioritize tasks effectively.
- Detail-oriented mindset with a focus on delivering high-quality service and support to customers.
- Familiarity with CRM software and project management tools is a plus.
- English proficiency C1 advance
- Customer Success and onboarding experience


  • Benefits Assistant

    hace 1 semana


    Colombia Solvo Global SAS A tiempo completo

    **Ubicación: Medellín, Bogotá, Barranquilla.** **Responsabilidades**: - Elaboración de Solicitudes de pago (Payment Request) al departamento de Account Payable yWIRES de clientes. - Constante actualización de formato Smartsheet con información verídica y en tiempo real delPayment Request procesado y Posteriormente revisado por el Benefits Associate...


  • Colombia Solvo Global SAS A tiempo completo

    Do you have experience as **Sales Operations Specialist** and a very good English level? This is your opportunity. This key role will be responsible for supporting the sales organization by assisting with the analysis of our sales channel behaviors and data. Solvo Global is looking a very good in: - Deliver sales performance and insights to enable Sales...


  • Colombia Solvo Global SAS A tiempo completo

    Do you have experience as Sales Operations Specialist and a very good English level? This is your opportunity.This key role will be responsible for supporting the sales organization by assisting with the analysis of our sales channel behaviors and data.Solvo Global is looking a very good in:Deliver sales performance and insights to enable Sales Managers and...

  • Benefits Assistant

    hace 2 semanas


    Colombia Solvo Global Sas A tiempo completo

    Ubicación: Medellín, Bogotá, Barranquilla.*Responsabilidades: Elaboración de Solicitudes de pago (Payment Request) al departamento de Account Payable yWIRES de clientes. Constante actualización de formato Smartsheet con información verídica y en tiempo real delPayment Request procesado y Posteriormente revisado por el Benefits Associate QA. Prestar...


  • Colombia Solvo Global SAS A tiempo completo

    Monitors trends within SOP Admin in regards to review quality of team members and department SOP creation capabilities. Collaborates with the SOP Admin Manager to notify of trends, discuss and co-develop possible implementation of new formats, guidance materials, and needed trainings. The SR Compliance Specialist within SOP Admin will also be responsible for...


  • Colombia Adidas A tiempo completo

    Sustainable growth of consumer centric ecommerce Operations in Latin America providing support for a key business process for eCom business which include, manage, set up and maintain all sites contents such as content assets, content slots, campaign, promotion, products and catalogs.Key Responsibilities: Align with internal/external stakeholder's dates and...


  • Colombia HUBTEK A tiempo completo

    Maintaining customer experience. - Customer utilization - drive customer adoption and increase usage. - Customer Relationship building. - Customer education on self-service and processes. - Provide feedback from premium partnerships with development insight and or additional feature functions. - Conflict resolution. **Minimum requirements** **What would...

  • Sr Cos- Bogota

    hace 4 semanas


    Colombia, Huila Syneos Health Clinical A tiempo completo

    **Description** - Description - External **Senior Clinical Operations Specialist** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and...

  • Sr DevOps Engineer

    hace 1 semana


    Colombia Blankfactor A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Who we are Blankfactor is a global service provider. We offer mission-critical full-stack development, management, and consulting services to supplement our clients' teams or manage end-to-end delivery of...


  • Colombia Amenitiz A tiempo completo

    Are you ready to be part of an exciting journey as we open up a new continent? At Amenitiz, we're expanding into LATAM and we want you to be part of the founding team, helping us build our presence from the ground up in this vibrant market. This is your chance to join us in making technology accessible to independent hoteliers all over the world, from the...


  • Colombia HUBTEK A tiempo completo

    Description:Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.We have been impacting the world since 2018 and we want to keep pushing...


  • Colombia HUBTEK A tiempo completo

    Description:Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.We have been impacting the world since 2018 and we want to keep pushing...

  • Sr DevOps Engineer

    hace 2 semanas


    Colombia Blankfactor A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.Who we areBlankfactor is a global service provider. We offer mission-critical full-stack development, management, and consulting services to supplement our clients' teams or manage end-to-end delivery of custom...


  • Colombia Amenitiz A tiempo completo

    Are you ready to be part of an exciting journey as we open up a new continent? At Amenitiz, we're expanding into LATAM and we want you to be part of the founding team, helping us build our presence from the ground up in this vibrant market. This is your chance to join us in making technology accessible to independent hoteliers all over the world, from the...


  • Colombia GE HEALTHCARE A tiempo completo

    Job Description Summary: GE HealthCare es un innovador líder mundial en tecnología médica y soluciones digitales con más de 100 años de experiência en la industria de la salud y alrededor de empleados en todo el mundo.Permitimos a los médicos tomar decisiones más rápidas e informadas a través de dispositivos inteligentes, análisis de datos,...


  • Colombia HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world since 2018 and we want to keep...


  • Colombia Yuxi Global A tiempo completo

    Company Description Yuxi Global is an American company with high functional teams across Latin America. We stay updated with the most modern, edge practices and technologies. Our teams are versatile, adaptable and have expertise in a wide range of programming languages, databases and frameworks. This is your invitation to someone who loves working with...

  • Sr Financial Sys Analyst

    hace 3 semanas


    Colombia Medtronic A tiempo completo

    **Careers that Change Lives**: We are looking to add an energetic, organized, and curious Senior Financial **System Analyst focused on Internal Customer Service and Finance Systems support. This role is **part of the Bogota Shared Service Center and works closely with Medtronic's Global FP&A Systems team supporting our internal customers in their requests...


  • Colombia GE HEALTHCARE A tiempo completo

    **Job Description Summary**: GE HealthCare es un innovador líder mundial en tecnología médica y soluciones digitales con más de 100 años de experiência en la industria de la salud y alrededor de 50.000 empleados en todo el mundo. Permitimos a los médicos tomar decisiones más rápidas e informadas a través de dispositivos inteligentes, análisis de...

  • Sr Financial Sys Analyst

    hace 2 semanas


    Colombia Medtronic A tiempo completo

    Careers that Change Lives:We are looking to add an energetic, organized, and curious Senior Financial System Analyst focused on Internal Customer Service and Finance Systems support. This role is part of the Bogota Shared Service Center and works closely with Medtronic's Global FP&A Systems team supporting our internal customers in their requests related to...