Sr. Adoption Specialist

hace 6 meses


Colombia Huila ONR Applications A tiempo completo

**Company Overview**

ONR Applications is a cutting-edge tech start-up dedicated to revolutionizing community association living and management through innovative apps and platforms. We’re committed to delivering exceptional experiences and driving customer success.

**Position Overview**

We are seeking a proactive and detail-oriented Adoption Specialist to join our newly established Adoption department. This role is pivotal in ensuring the successful onboarding and adoption of our app and platform among new customers. The Adoption Specialist will work closely with the Adoption team to facilitate a seamless launch process, provide support, and drive customer satisfaction.

**Responsibilities**
- New Account Onboarding: Take ownership of new customer accounts and guide them through a structured onboarding process to ensure a successful launch of the app and platform.
- Customer Engagement: Proactively engage with assigned accounts, build relationships, and conduct regular meetings to understand their needs, address concerns, and ensure they have all necessary materials and information.
- Adoption Process Implementation: Follow established adoption processes meticulously to ensure consistency and effectiveness in launching the app with new accounts. Identify areas for improvement and contribute to refining these processes.
- Collaboration: Work collaboratively with the Adoption team, Customer Success Managers, and other relevant departments to align efforts and maximize customer success.
- Documentation and Reporting: Maintain accurate records of customer interactions, progress, and feedback. Provide regular reports and updates on customer adoption status.
- Customer Advocacy: Act as a customer advocate by gathering feedback, understanding pain points, and advocating for enhancements or solutions to meet customer needs.

**Qualifications**
- Bachelor’s degree or related field experience
- 3-5 years of experience in a customer-facing role, preferably in customer success, account management, or adoption-related positions within the tech industry.
- Proven project management skills with the ability to effectively manage timelines, tasks, and resources.
- Strong communication and interpersonal skills with the ability to build rapport and relationships with customers.
- Exceptional organizational skills with the ability to manage multiple accounts and prioritize tasks effectively.
- Detail-oriented mindset with a focus on delivering high-quality service and support to customers.
- Familiarity with CRM software and project management tools is a plus.
- English proficiency C1 advance
- Customer Success and onboarding experience


  • Sr. DevOps Engineer

    hace 1 mes


    Colombia AssureSoft Corporation A tiempo completo

    At AssureSoft, we're seeking a highly skilled Sr. DevOps Engineer to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the timely and continuous release of applications essential for mission-critical operations. You will also be responsible for enhancing and maintaining tools for continuous integration (CI) and...

  • Benefits Assistant

    hace 6 meses


    Colombia Solvo Global SAS A tiempo completo

    **Ubicación: Medellín, Bogotá, Barranquilla.** **Responsabilidades**: - Elaboración de Solicitudes de pago (Payment Request) al departamento de Account Payable yWIRES de clientes. - Constante actualización de formato Smartsheet con información verídica y en tiempo real delPayment Request procesado y Posteriormente revisado por el Benefits Associate...


  • Colombia dLocal A tiempo completo

    Unlock Growth Opportunities in LATAMdLocal empowers global brands to expand their payment capabilities in 40 emerging markets. As a payments processor and merchant of record, we simplify payment expansion and increase conversion rates for our clients.By joining our team, you'll be part of a dynamic, remote-first culture with a global reach. Our 900+...


  • Colombia Solvo Global SAS A tiempo completo

    Do you have experience as **Sales Operations Specialist** and a very good English level? This is your opportunity. This key role will be responsible for supporting the sales organization by assisting with the analysis of our sales channel behaviors and data. Solvo Global is looking a very good in: - Deliver sales performance and insights to enable Sales...


  • Colombia Animal Behavior Society A tiempo completo

    Animal Behavior SpecialistAt the Animal Behavior Society, we are seeking a highly skilled Animal Behavior Specialist to join our team. This role is responsible for evaluating animals for outcomes, including adoption, foster care, transfer, and medical attention. The successful candidate will also develop and implement programs and practices to meet the...


  • Colombia WIZELINE A tiempo completo

    At Wizeline, we're seeking a talented Digital Documentation Specialist to join our team in Colombia. As a key member of our documentation team, you will play a crucial role in creating high-quality digital products and services for mid-size to Fortune 500 companies.About the RoleWe're looking for an experienced writer who can craft engaging and...


  • Colombia Solvo Global SAS A tiempo completo

    Monitors trends within SOP Admin in regards to review quality of team members and department SOP creation capabilities. Collaborates with the SOP Admin Manager to notify of trends, discuss and co-develop possible implementation of new formats, guidance materials, and needed trainings. The SR Compliance Specialist within SOP Admin will also be responsible for...

  • APM Sales Specialist

    hace 3 meses


    Colombia dLocal A tiempo completo

    Why you should join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...

  • Reputation Sr. Specialist

    hace 4 semanas


    Colombia Minacs A tiempo completo

    Experience the power of a game-changing career Are you ready to make a difference? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. This is a great opportunity to...

  • Product Specialist

    hace 1 mes


    Colombia Mas Global Consulting Llc A tiempo completo

    Product Specialist Job DescriptionThe ideal candidate will be responsible for championing the Digital Solutions and M365 roadmap, building alignment of vision across users, clients, and industry partners to drive utility, adoption, and impact.The Product Specialist will define stories, build, and prioritize backlogs for assigned products to unlock value to...


  • Colombia COS Medtronic Shared Services Americas S.A.S. A tiempo completo

    Regulatory Affairs Specialist At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Regulatory Affairs Specialist is tasked with leading and...


  • Colombia Dentsu International Americas, LLC A tiempo completo

    The Network Operations Specialist role at Dentsu International Americas, LLC supports the infrastructure within our Managed Hosting environment.This position is responsible for providing escalation support for incidents and service requests in a hybrid work setup.You will report to the Manager, IMS Operations and collaborate with a team of geographically...


  • Colombia Animal Behavior Society A tiempo completo

    **Job Overview**NOCO Humane, located in Northern Colorado, is seeking a qualified Animal Behavior Lead Specialist to join our team at our Evans location.**About the Role**The successful candidate will be responsible for supervising animal behavior departments and ensuring that animals are behaviorally assessed for adoption, foster care, transfer, and...


  • Colombia dLocal A tiempo completo

    Drive Growth with dLocalWe are seeking a highly motivated and experienced LATAM Non-Card Payment Solutions Sales Expert to join our team in the LATAM region. As an APM Sales Specialist, you will play a crucial role in driving sales and adoption of non-card payment solutions within the region.About the OpportunityThe ideal candidate will have a deep...


  • Colombia Sabre Corporation A tiempo completo

    Job Opportunity:Sabre Corporation is seeking a highly skilled Product Technology Consultant to join our Professional Services and Consulting Services team. This role offers a unique chance to consult with agency customers on product upgrades, implementation, and technology integrations, driving the strategic direction for one of the leading global travel...


  • Colombia Synergy ECP A tiempo completo

    Synergy ECP is a Service Disabled Veteran-Owned Small Business (SD(VOSB)) that provides a broad range of services to the defense, intelligence, and health care industries. Our MissionWe thrive in an ultra-competitive environment by adhering to our name, making sure excellence is displayed by our Employees, to our Customers, and by Improving Performance...


  • Colombia Tekton Labs A tiempo completo

    We are Tekton Labs, a technology and software development consulting company, founded in Silicon Valley and with offices in Peru, Mexico, and the United States. With 15 years of experience designing and developing innovative solutions, we seek to integrate a Scrum Master into our team to help us achieve our goals.Requirements & ResponsibilitiesTechnical or...


  • Colombia Learning Technologies Group Plc A tiempo completo

    Job DescriptionThe Senior Software Implementation Specialist plays a crucial role in ensuring seamless software adoption for our clients. Working closely with internal project teams, this position delivers exceptional customer service by installing, configuring, monitoring, and troubleshooting software to meet client needs pre and post-implementation.Key...


  • Colombia FindJobIT A tiempo completo

    Job Summary:We are seeking a highly skilled IT Process Automation Specialist to join our team at FindJobIT. This is a unique opportunity to leverage your expertise in business systems and automation to drive efficiency and innovation within our organization.About the Role:Lead the optimization of all business systems, including tools like Netsuite, Google...


  • Colombia Coupa Software Inc. A tiempo completo

    About Coupa Software Inc.Coupa is a leading provider of spend management solutions, empowering businesses to make smarter decisions and improve operating margins. Our community-generated AI and industry-leading total spend management platform process trillions of dollars of direct and indirect spend data across a global network of over 10 million buyers and...