Intake Specialist
hace 6 meses
**Intake Specialist (On-site)**
**Preferred Cities**:Bogotá, Medellín, Bucaramanga, Cali, Barranquilla.
**English required**: 8.0 to 9.0
**Level of study required**: High school, Law is a plus.
**Salary**:2.600.000
**JOB DESCRIPTION**:
**Responsabilities**:
2. Ensure that all data is entered into the system correctly.
3. Make follow-up calls to potential clients.
4. Manage the processes of onboarding new clients.
5. Answer and assess incoming potential client calls to determine if they should be signed by the firm or referred to other firms while inputting client contact data.
**Skills and qualifications - Hard and soft skills**:
- **Excellent Telephone Etiquette Communication & Consultation Proficiency (Strong People Skills)
- Experience working with customer support. Maintain a positive, empathetic, and professional attitude toward callers at all times.
- Ability to stay calm when customers are stressed or upset.
- Cultural Awareness.
- Relationship Management.
- Attention to Detail.
- Ethical Practice Respond promptly to customer inquiries.
- Communicate and coordination with colleagues as necessary.
Tipo de puesto: Tiempo completo
Salario: $2.500.000 - $2.600.000 al mes
Idioma:
- inglés (Obligatorio)
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