Technical Support Specialist
hace 4 semanas
At Publicis Re:Sources Global, we are seeking a highly skilled Technical Support Associate to join our team. The successful candidate will be responsible for managing all Data Center Infrastructure Management related activities to ensure maximum possible service availability and performance.
Key Responsibilities:- Assist in managing Data Center Infrastructure Management activities to ensure maximum possible service availability and performance.
- Work closely with Network, Server, Facilities, Real Estate, and OTS teams to support office server and network closet room installations, deployments, consolidations, and data center maintenance.
- Responsible for all aspects of bottom of rack UPS/Rack PDU and environmental monitoring hardware, including software/firmware updates, hardware upgrades, performance management, and capacity planning.
- Collaborate with teams to troubleshoot and resolve system issues in a timely manner.
- Evaluate and recommend sound technology solutions to improve infrastructure performance.
- Experience with Microsoft operating systems and products, including Microsoft Office 365, Active Directory, and virtual infrastructures (VMWare, MS Hypervisor).
- Knowledge of SNMP, HTTPS/HTTP, SSH/Telnet, TCP/IP, DHCP, and other relevant technologies.
- Excellent communication and follow-up skills, with the ability to work well individually or in a team setting.
- Outstanding customer service and the ability to build working relationships with business stakeholders.
- Ability to evaluate and recommend sound technology solutions to improve infrastructure performance.
- Experience with Solarwinds Orion NMS WAN, EcoStruxure IT Data Center Expert, and Service-Now.
- Excellent knowledge of IT infrastructure concepts and principles.
- Excellent knowledge of products offerings.
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Technical Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completoJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and collaborating with internal stakeholders to ensure...
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Technical Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Quorum Software A tiempo completoJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Quorum Software. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:Provide technical...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoTechnical Support SpecialistAre you passionate about technology and customer support? We're looking for a skilled Java developer to join our team as a Technical Support Specialist.As a Technical Support Specialist, you will be responsible for providing L2 support to customers, diagnosing and resolving complex technical issues, and developing and maintaining...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Technical Support SpecialistBrunswick is looking for a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT infrastructure.Key Responsibilities:Provide first-line technical support and troubleshooting for Windows OS,...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, troubleshooting and resolving technical issues, and collaborating with internal teams to ensure seamless onboarding of new customers.Key...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia CommScope A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CommScope. As a Technical Support Specialist, you will be responsible for providing technical support to customers, troubleshooting complex technical issues, and collaborating with internal engineering teams to resolve customer issues.Key Responsibilities:Provide...
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Technical Support Specialist
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring they receive the best possible experience with our innovative NIQ Activate product.Key ResponsibilitiesProvide technical...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia Radware A tiempo completoTechnical Support Specialist Radware is a leading provider of cyber security and application delivery solutions. We are seeking a Technical Support Specialist to support our customers by providing effective technical support and ensuring the success of our organization. As a Technical Support Specialist, you will support Radware products...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia Quorum Business Solutions A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Quorum Software. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, troubleshooting and resolving technical issues, and collaborating with cross-functional teams to deliver high-quality solutions.Key...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a key member of our global support team, you will provide technical support to our customers, troubleshoot and resolve technical issues, and collaborate with internal stakeholders to ensure seamless onboarding of new customers.Key ResponsibilitiesProvide...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia Activate Talent A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our post-sales team at Activate Talent.As a Technical Support Specialist, you will play a vital role in collaborating closely with engineering, sales, customer success, and directly with customers to resolve technical challenges.Key ResponsibilitiesProvide first-line support...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to provide high-quality technical support to our customers. The ideal candidate will have a strong background in troubleshooting and problem-solving, as well as excellent communication skills.Key Responsibilities:Provide technical support to customers via a support ticketing system within...
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Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completoAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in the Latin America region. As a Technical Support Specialist, you will be part of a global support team, providing customers' technical support related to our innovative NIQ Activate product. Your primary responsibility will be to troubleshoot and resolve customer...
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Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoUnlock Your Potential as a Technical Support SpecialistAre you passionate about tech and problem-solving? Join us as a Technical Support Specialist at SupportYourApp, a global leader in premium outsourced customer support.Key Responsibilities:Provide L2 support to customers, diagnosing and resolving complex technical issues.Develop and maintain backend...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob DescriptionAs a Technical Support Specialist at NielsenIQ, you will play a critical role in providing exceptional customer service and support to our clients. Your goal will be to deliver timely and effective solutions to technical issues, ensuring our customers can achieve their business objectives.Key ResponsibilitiesProvide enterprise-level technical...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia GSB Solutions A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at GSB Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesOn-site IT Support: Provide expert technical support for our clients' IT infrastructure, including inventory...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob SummaryAs a Technical Support Specialist at ScotiaBank, you will be responsible for providing technical support to our customers and ensuring the security and integrity of our information systems. You will be the primary point of contact for all technical issues and will work closely with our development team to resolve any technical problems that may...
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Technical Support Specialist
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Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completoWe are looking for a highly skilled Technical Support Specialist to provide enterprise-level technical support to our customers and prospects via a support ticketing system and within SLAs. The ideal candidate will have strong troubleshooting and problem-solving skills, be highly detail-oriented, and possess excellent written and verbal communication...
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Senior Technical Support Specialist
hace 5 días
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoAbout the RoleWe are seeking a highly skilled and dedicated Senior Technical Support Specialist to join our team at SupportYourApp.This is an exceptional opportunity for a technical professional to work with clients from over 30 countries, speaking more than 60 languages, and contributing to the success of our premium outsourced customer support services.