IT Support Specialist for E-commerce Operations

hace 1 día


Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

Job Title : IT Support Specialist for E-commerce Operations
Location : Remote (EST Time zone)
Estimated Salary : up to $1,500 USD per month
Work Schedule : Tuesday - Saturday, 11:00 AM to 7:00 PM (EST)

Company Overview : Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.

Position Overview : As an IT Support Specialist for E-commerce Operations, you will provide real-time assistance to students via Zoom during office hours. This role is essential in ensuring students receive the support they need to overcome technical challenges while building and managing their online stores.

Key Responsibilities :

  • Host office hours via Zoom from Tuesday to Saturday, 11 AM - 7 PM EST, where students can drop in and receive support.
  • Assist students with Shopify setup and configuration, including general store settings, domain purchasing and troubleshooting, policy creation and activation, shipping profile setup and troubleshooting, payment gateway configuration and troubleshooting, product creation and integration, collections, tags, and discounts setup and troubleshooting, website theme uploads, customizations, and navigation setup.
  • Provide guidance on app integration and troubleshooting, including Facebook/Instagram setup, pixel troubleshooting, and ad account assistance, DSers setup and integration, Shopify Collabs for partnerships and levels setup.
  • Troubleshoot technical issues related to Shopify, Facebook ads, and other integrations.

Required Skills : Expert-level proficiency in Shopify (including settings, themes, navigation, and app integrations), strong knowledge of Facebook pixel setup, troubleshooting, and ad account management, familiarity with tools like DSers and Shopify Collabs for product and partnership management, outstanding problem-solving skills with the ability to troubleshoot a variety of technical issues, excellent communication skills in English, both written and verbal, ability to work independently and maintain a professional and welcoming demeanor in Zoom sessions, patience and empathy to assist individuals of varying technical skill levels.

Qualifications : Previous experience as a technical support assistant or similar role in e-commerce, woman candidate preferred, knowledge of the e-commerce program and community is a plus.



  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    The role of E-commerce Financial Operations Specialist at BruntWork is an exciting opportunity for a motivated and detail-oriented individual to join our team. This position offers a unique blend of financial management and operational responsibilities, making it an ideal fit for those with a strong analytical mind and excellent communication skills.About...


  • Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

    OverviewThe ideal candidate will join a growing premium children's clothing eCommerce brand dedicated to creating high-quality, ethically made apparel. We are passionate about providing timeless, sustainable products while ensuring an exceptional customer experience.Salary Range$1,500 - $2,000 per month (dependent on qualifications and client approval)About...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    About the RoleThis is a unique opportunity to work as an E-commerce Financial Operations Specialist with BruntWork. As part of our team, you will play a crucial role in managing the financial operations of a dynamic, multi-channel clothing brand.Job DescriptionManage daily bookkeeping tasks using Xero, including data entry from Shopify and Amazon.Reconcile...

  • IT Support Specialist

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Endava A tiempo completo

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Endava. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients and ensuring that their applications run smoothly.This is a fantastic opportunity to work with cutting-edge technology and collaborate with a talented team...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job DescriptionWe are seeking a highly skilled E-Commerce Financial Operations Specialist to join our team at Bruntwork. As an E-Commerce Accountant, you will play a critical role in managing the financial operations of our dynamic, multi-channel clothing brand.


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    This is a part-time position as a remote E-commerce Financial Operations Specialist. Company Overview: Bruntwork, an international e-commerce clothing brand revolutionizing men's fashion, is seeking a finance professional to drive growth and success. The company operates multiple online stores across global markets using cutting-edge platforms like Shopify...


  • Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

    Job DescriptionAt Adidas, we are seeking a highly skilled Senior E-commerce Payments Operations Specialist to join our team. This role is responsible for driving and guaranteeing maximum levels of service on LAM eCom post-order operations (payments, orders, and returns), monitoring the operation on a daily basis, leading the e-commerce order process with the...


  • Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    About ScotiaTechWe are a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. Our purpose is to support different technology systems and processes of the Bank.Our Vision for this RoleAs an IT Operations Specialist at ScotiaTech, you will play a crucial role in standardizing and determining best practices for Global Service...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    **Company Overview**We are a thriving international e-commerce clothing brand revolutionizing men's fashion. Operating multiple online stores across global markets, leveraging cutting-edge platforms like Shopify and Amazon FBA.With a focus on the US market and expanding international presence, we seek a finance professional to drive continued growth and...

  • IT Operations Specialist

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia SoftwareONE A tiempo completo

    About SoftwareONEAt SoftwareONE, we believe that success is not just about what you achieve individually, but about the positive impact you have on our customers, colleagues, and community. As a leading global provider of end-to-end software and cloud technology solutions, we empower our employees to deliver exceptional results and foster an inclusive work...


  • Bogotá, Bogotá D.E., Colombia Buscojobs Colombia A tiempo completo

    Loyalty Operations SpecialistBuscojobs Colombia is the industry leader with a presence in more than 91 countries, certified by Great Place to Work as one of the best companies to work in the country and the world.About the Role:This position supports our e-commerce commercial account, providing excellent service to customers.Salary and Benefits:The estimated...


  • Bogotá, Bogotá D.E., Colombia The Global Talent Co. A tiempo completo

    **About Us**The Global Talent Co. provides opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of like-minded professionals.We are seeking an E-Commerce Specialist to support our client's digital marketing initiatives, focusing on website...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    **Company Overview:** Bruntwork, a thriving international e-commerce clothing brand, is revolutionizing men's fashion. With multiple online stores across global markets, leveraging cutting-edge platforms like Shopify and Amazon FBA, they seek a finance professional to drive their continued growth and success.**Job Description:** As an E-Commerce Financial...


  • Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    IT Support Specialist Role at ScotiaGBSWe are looking for a highly motivated and organized Junior IT Support Specialist to join our team in Bogotá, Colombia. This is a fantastic opportunity to start your career in the field of IT support.About the Role:Provide technical support to employees, resolving hardware, software, and network issues promptly and...

  • IT Support Specialist

    hace 4 días


    Bogotá, Bogotá D.E., Colombia Traffic Tech A tiempo completo

    Experience the thrill of working with a global logistics leader as an IT Support Specialist in our Bogota office. As a key member of our Information Technology department, you will play a vital role in ensuring seamless operations across various branches.About Traffic TechTraffic Tech is a renowned industry leader and trusted logistics partner to many...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job OverviewThis role offers a unique opportunity to develop your skills in modern e-commerce financial practices while contributing to the growth of a global brand.Key Responsibilities:Manage daily bookkeeping tasks using Xero, including data entry from Shopify and Amazon.Reconcile transactions from multiple e-commerce channels across different...


  • Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

    We are seeking a highly skilled Senior IT Operations Analyst to join our dynamic team at Sezzle. Based in Bogota, Colombia, this role offers a unique blend of work-from-home and in-office flexibility (Remoti).**About the Company:**Sezzle is revolutionizing the shopping experience beyond payments by combining cutting-edge tech with seamless, interest-free...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    **Job Overview**Bruntwork is seeking an experienced Senior IT Operations Specialist to join our team. As a key member of our remote support team, you will play a crucial role in ensuring the smooth operation of our business.**Estimated Salary:** $25-$35 per hour**Key Responsibilities: Troubleshoot and manage email systems, guaranteeing reliable communication...


  • Bogotá, Bogotá D.E., Colombia Hire Horatio Cx A tiempo completo

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at Hire Horatio Cx.About the RoleThe IT Support Specialist will provide technical assistance and support to end-users regarding computer systems, hardware, software, and common network-related issues. This role is crucial in ensuring the smooth operation of computer systems...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    About the RoleBruntwork is seeking a highly skilled Support Operations Specialist to join our team. This is a remote position that requires excellent communication and organizational skills.Job DescriptionThe Support Operations Specialist will be responsible for managing incoming and outgoing communications, data entry, and other administrative tasks. Key...