Support Operations Specialist

hace 10 horas


Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo
About the Role

Bruntwork is seeking a highly skilled Support Operations Specialist to join our team. This is a remote position that requires excellent communication and organizational skills.

Job Description

The Support Operations Specialist will be responsible for managing incoming and outgoing communications, data entry, and other administrative tasks. Key responsibilities include:

  • Communicating with tenants and vendors via email, phone, and text
  • Managing four main types of inquiries: tenants, vendors, general inquiries, and other
  • Documenting each communication accurately
  • Identifying and tracking action items
  • Updating the manager regularly

The ideal candidate will have exceptional English skills, including written, spoken, and comprehension abilities. Proficiency in Spanish or Mandarin is a plus. The successful candidate will also have familiarity with Microsoft software, digital/web-based environments, and tools such as Appfolio Property Management Software, Microsoft Outlook, and Microsoft OneDrive.

Requirements

To be considered for this role, you must have:

  • Exceptional English skills
  • Familiarity with Microsoft software and digital/web-based environments
  • Ability to work independently and as part of a team
  • Reliable high-speed internet and a quiet workspace
Salary and Benefits

The estimated salary for this role is $50,000 per year, based on industry standards and location. Additionally, Bruntwork offers a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.



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