Logistics Operations Support Specialist

hace 1 semana


Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo

We are seeking a highly skilled Logistics Operations Support Specialist to join our team at Talentek By Hubtek.

Talentek By Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services, impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

About the Role

As a Logistics Operations Support Specialist, you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions. Some of your key responsibilities include:

  • Track and trace loads and update their status in the systems (loadboards, portals, and TMS).
  • Confirm that drivers are on the move and adhering to schedule.
  • Dispatch trucks for pickups and deliveries.
  • Take care of expedite shipments.
  • Track specific shipments every 2 hours.
  • Keep customers informed with timely updates on shipment progress.
Requirements

To succeed in this role, you will need:

  • A strong sense of urgency and discipline.
  • The ability to work responsibly and effectively as part of a team.
  • Excellent customer service skills.
  • A minimum of 1 year of experience in bilingual customer service, handling inbound and/or outbound calls or similar phone-based support roles.
  • B2+ or higher English language proficiency.
Perks

This is a full-time position, Monday to Friday from 7:00 a.m. to 4:00 p.m. or 8:00 a.m. to 5:00 p.m., following the American calendar. Benefits include an indefinite term contract, benefits, and a competitive salary of $2,266,000 COP + Connectivity Aid + Commissions ($100 - $150 USD) + Yearly Salary increase ($350 USD). This role is 100% remote and based in Colombia.



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