Director of Customer Retention and Growth
hace 2 semanas
Activate Talent is seeking a highly skilled Director of Customer Retention and Growth to play a pivotal role in designing, implementing, and managing our subscription program. This position demands a deep understanding of loyalty and retention strategies, particularly within a Direct-to-Consumer (DTC) subscription model.
Key Responsibilities:- Develop and execute comprehensive retention and loyalty strategies, including building, implementing, and managing a robust subscription program that aligns with the company's overall goals.
- Oversight of all aspects of the subscription program, including A/B testing of subscription offers to optimize core KPIs such as churn rate, lifetime value, and customer acquisition costs.
- Cross-functional collaboration with the email, SMS, and Customer Experience (CX) teams to devise and implement strategies for converting one-time purchasers into long-term subscribers.
- Stay informed about industry trends, best practices, and emerging technologies to ensure that the company's retention and loyalty initiatives are cutting-edge and effective.
- Utilize data analytics to inform decision-making processes, track performance metrics, and refine strategies based on insights and outcomes.
We offer a competitive salary of $120,000 - $180,000 per year, depending on experience.
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Loyalty and Retention Strategist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Activate Talent A tiempo completoUnlock the Power of Customer LoyaltyWe are seeking a visionary Senior Manager of Retention and Loyalty to join our team at Activate Talent. This exciting role offers a unique opportunity to drive business growth through customer engagement and loyalty.About the Job:The Senior Manager of Retention & Loyalty will play a pivotal role in designing, implementing,...
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Director of Expansion and Growth
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Marathon Ventures A tiempo completoAbout Marathon VenturesMarathon Ventures is a leading fintech company with over 2,000 employees, revolutionizing access to financial services across Africa. As the first African fintech expanding into Latin America, we are poised to make a historic impact in the region.Why This Opportunity is UniqueWe are looking for ambitious entrepreneurs, leaders, and...
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Retention and Loyalty Strategist
hace 2 meses
Bogotá, Bogotá D.E., Colombia Activate Talent A tiempo completoSenior Manager of Retention and LoyaltyWe are seeking an experienced Senior Manager of Retention and Loyalty to join our team at Activate Talent. This role will be responsible for designing, implementing, and managing our subscription program to enhance customer retention and drive loyalty.About the Company:Our company is a leading innovator in the skincare...
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Customer Service Strategy Director
hace 1 semana
Bogotá, Bogotá D.E., Colombia Aon A tiempo completoAbout the RoleWe are seeking a highly experienced and results-driven professional to lead our global, regional and local Corporate Customer Service strategies. As Customer Service Strategy Director, you will drive added value and customer satisfaction for multinational and corporate accounts.Key Responsibilities:Maintain commercial risk budgets in sales and...
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Customer Growth Strategist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoCompany OverviewEpsilon, a global data, technology and services company, powers the marketing and advertising ecosystem. With a comprehensive portfolio of capabilities, our suite of digital media, messaging and loyalty solutions bridges the divide between marketing and advertising technology.We process 400+ billion consumer actions each day using advanced AI...
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Customer Experience Director
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoJob Title: Customer Experience DirectorAt Ingepsy, we are seeking a highly skilled and experienced Customer Experience Director to lead our customer experience strategies. This role is crucial in ensuring a seamless, positive, and engaging journey for our customers across all touchpoints.About the Role:As the Customer Experience Director, you will be...
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Customer Experience Director
hace 1 semana
Bogotá, Bogotá D.E., Colombia Entrepreneur Cooperative A tiempo completoLead Customer Experience StrategistWe are seeking a seasoned CX Director to spearhead our customer experience initiatives at Entrepreneur Cooperative. This pivotal role demands exceptional leadership and a deep understanding of customer-centric strategies.About the RoleThis position plays a crucial role in crafting, implementing, and refining...
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Bogotá, Bogotá D.E., Colombia TeleTech Holdings, Inc. A tiempo completoExecutive Director of Growth Marketing and Business Development OpportunityTeleTech Holdings, Inc. is seeking an Executive Director of Growth Marketing and Business Development to drive marketing and sales goals. This role involves leading marketing strategies and initiatives that align with the company's objectives, ensuring cross-functional partnerships,...
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Customer Experience Director
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoJob Title: Customer Experience Director">">About Ingepsy:">Ingepsy is a dynamic and forward-thinking organization that values exceptional customer experiences. We strive to create seamless, positive, and engaging journeys for our customers across all touchpoints.">">Job Summary:">We are seeking an experienced Customer Experience Director to lead and optimize...
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Director of Customer Experience Innovation
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Kimberly-Clark A tiempo completoAbout Us">Kimberly-Clark, a leading global consumer goods company, is seeking an experienced professional to lead its customer experience innovation efforts. With over 150 years of market leadership, the company is committed to driving innovation, growth, and impact.Job DescriptionThe Director of Customer Experience Innovation will be responsible for...
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Bogotá, Bogotá D.E., Colombia TTEC A tiempo completoJob OverviewWe are seeking a Senior Marketing Director of Growth and Business Development to join our team in Bogota, Colombia.About the RoleThis is an exceptional opportunity for a seasoned marketing professional to lead our growth marketing and business development efforts. You will be responsible for developing and executing strategies to drive sales...
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Customer Growth Strategist
hace 1 hora
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoCompany OverviewSagan, a membership community for top executives and CEOs, bridges the gap between global talent and US-based businesses. We connect candidates from vibrant regions with leading American companies.Position OverviewWe seek a proactive Customer Growth Specialist to manage client relationships and support strategic growth initiatives. This role...
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Customer Experience Director
hace 1 semana
Bogotá, Bogotá D.E., Colombia Buscojobs Colombia A tiempo completoJob OverviewWe are seeking a highly skilled Customer Experience Director to lead and optimize our customer experience strategies. This is an exciting opportunity for a talented professional to join our team and drive business growth through exceptional customer experiences.About the RoleThis Client Services Leadership Role involves managing and developing a...
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Cloud Productivity and Collaboration Business Growth Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Google A tiempo completoGoogle Cloud is a leading enterprise-grade solutions provider that leverages Google's cutting-edge technology to help organizations digitally transform their business and industry. We deliver tools that enable developers to build more sustainably, and customers in over 200 countries and territories trust us as their partner to drive growth and solve critical...
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Logistics Director for Customer Engagement
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Maersk A tiempo completoAbout Maersk">Maersk is a leading logistics company that is constantly innovating to meet the evolving needs of its customers. With a global presence and a strong commitment to excellence, we are looking for talented professionals to join our team as Logistics Directors for Customer Engagement.">Job Overview">We are seeking an experienced Logistics Director...
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E-Commerce Growth Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Fluent A tiempo completoJob OverviewWe are seeking a highly organized and strategic E-commerce Growth & Revenue Manager to drive revenue and operational excellence across our online platforms.Key Responsibilities:Drive Revenue: Take ownership of revenue growth across Amazon, Shopify, and other platforms, focusing on consistent profitability and scaling.Strategic Execution: Develop...
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Executive Director of Growth Marketing
hace 3 días
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoCompany Overview">Sagan is a pioneering membership community that bridges the gap between global talent and US-based businesses, connecting top executives, founders, and CEOs with international candidates from vibrant regions.We empower companies to accelerate growth by leveraging demand generation strategies, automation tools, and data-driven marketing...
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Customer Experience Director
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Entrepreneur Cooperative A tiempo completoAt Entrepreneur Cooperative, we are seeking a visionary leader to drive our customer experience strategy forward. As Customer Experience Director, you will play a pivotal role in shaping our customers' journey across all touchpoints.We are looking for an exceptional individual who can develop and implement a customer-centric approach that aligns with our...
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Fiduciary Director of Contracts
hace 2 meses
Bogotá, Bogotá D.E., Colombia Aon A tiempo completo**Leadership Role:**As the Fiduciary Director of Contracts, you will lead the Andean teams in the Contracts business, responsible for implementing and executing the portfolio strategy and its growth through the expansion of current and creation of new business.**Key Responsibilities:**Be a technical facilitator for commercial and customer service areas,...
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Strategic Enterprise Account Growth Director
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Genesys A tiempo completoGenesys is a global leader in customer experience and contact center solutions, empowering organizations to deliver exceptional experiences across multiple touchpoints. Our Mission: To revolutionize the way businesses interact with their customers through cutting-edge technology and innovative strategies.About Genesys: As a pioneer in the industry, we have...