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Customer Success Manager Colombia

hace 2 meses

Bogotá, Bogotá D.E., Colombia Doctoralia Mexico A tiempo completo
Customer Success Manager - Colombia

**About Us:**

We are a B2B SaaS company that drives growth for businesses through innovative solutions, similar to Doctoralia Mexico.

**Responsibilities:**

1. Manage customer relationships to ensure satisfaction and retention, fostering long-term partnerships.

2. Provide onboarding and training for new customers, ensuring they achieve their goals.

3. Analyze customer data to identify opportunities for growth, driving business expansion.

4. Collaborate with sales and product teams to enhance customer experience, delivering exceptional value.

**Minimum Requirements:**

1. Proven experience in customer success or account management, with a track record of success.

2. Strong communication and interpersonal skills, with the ability to build strong relationships.

3. Ability to analyze data and provide insights, driving business decisions.

4. Fluent in Spanish and English, with a strong command of both languages.