Customer Success Manager
hace 1 semana
We are seeking a highly skilled Customer Success Manager to join our team at Instaleap. As a key member of our customer success team, you will be responsible for ensuring our clients achieve their business goals and objectives through the effective use of our platform.
Key Responsibilities- Build and maintain strong relationships with our clients to understand their business needs and goals.
- Develop and implement customized solutions to help our clients achieve their business objectives.
- Provide training and support to our clients on the effective use of our platform.
- Monitor and analyze client performance data to identify areas for improvement.
- Collaborate with our product team to identify and prioritize new features and enhancements.
- Develop and maintain a deep understanding of our clients' business operations and identify opportunities for growth and improvement.
- Develop and maintain a deep understanding of our platform and its capabilities.
- Stay up-to-date with industry trends and best practices in customer success and e-commerce.
- At least 3 years of experience in a customer-facing role, preferably in e-commerce or operations.
- Proven track record of success in building and maintaining strong relationships with clients.
- Excellent communication and interpersonal skills.
- Ability to analyze complex data and identify areas for improvement.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Fluent in English (B2-C1).
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Flexible working hours and remote work options.
- Access to cutting-edge technology and tools.
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Customer Success Manager
hace 6 días
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our products and services by our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and...
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Customer Success Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Teamtailor A tiempo completo{"h1": "Customer Success Manager at Teamtailor", "p": "At Teamtailor, we're expanding our Customer Success department and looking for a strong relationship-builder to join our team and take care of our American clients. As a Customer Success Manager, you will be responsible for implementing and onboarding new customers, helping them use Teamtailor at its...
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Customer Success Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer satisfaction and retention by delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute customer success plans to ensure customer satisfaction and...
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Customer Success Manager
hace 1 semana
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer satisfaction and retention by delivering exceptional customer experiences and ensuring that our customers achieve their business goals.Key ResponsibilitiesDevelop and execute...
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Customer Success Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completoUnlock Your Potential as a Customer Success ManagerAt SAP, we empower our employees to bring out their best. Our company culture is built on collaboration and a shared passion to help the world run better. We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and a purpose-driven approach.What We...
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Customer Success Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Anthology Inc A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Anthology Inc. As a key member of our Customer Success Management team, you will play a critical role in ensuring our customers realize value throughout their Anthology journey.Key ResponsibilitiesSupport the maintenance of annual recurring revenue of...
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Customer Success Account Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Microsoft A tiempo completoUnlock Customer Success with MicrosoftAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a critical role in driving customer success and adoption of our cloud-based solutions.Key Responsibilities:Customer Relationship Management: Develop and maintain...
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Customer Success Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Anthology Inc A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at Anthology Inc. As a key member of our Customer Success Management team, you will play a critical role in ensuring our customers realize value throughout their Anthology journey.Key ResponsibilitiesSupport the maintenance of annual recurring revenue of 90%+ for...
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Customer Success Manager Colombia
hace 1 mes
Bogotá, Bogotá D.E., Colombia Doctoralia Mexico A tiempo completoCustomer Success Manager - Colombia**About Us:**We are a B2B SaaS company that drives growth for businesses through innovative solutions, similar to Doctoralia Mexico.**Responsibilities:**1. Manage customer relationships to ensure satisfaction and retention, fostering long-term partnerships.2. Provide onboarding and training for new customers, ensuring they...
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Customer Success Manager III
hace 1 mes
Bogotá, Bogotá D.E., Colombia Avaya A tiempo completoAbout the OpportunityThis individual will oversee our public cloud customers and solutions, from onboarding to revenue retention. The individual will work collaboratively and drive end-to-end customer engagement processes, adoption, expansion, and renewals.Key responsibilities include:Working with the team to increase customer references and...
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Customer Success Manager Advisor
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager Advisor to join our team at SAP. As a key member of our Business Technology Platform (BTP) Customer Success team, you will play a critical role in driving customer adoption and success with our platform.Key ResponsibilitiesProactively engage with customers to increase...
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Customer Success Manager Advisor
hace 2 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager Advisor to join our team at SAP. As a key member of our Business Technology Platform (BTP) Customer Success team, you will play a critical role in driving customer adoption and success on our platform.Key ResponsibilitiesProactively engage with customers to increase their consumption of...
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Customer Success Manager III
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Avaya A tiempo completoABOUT THE OPPORTUNITYThis role oversees AXP Public Cloud Customers and solutions, from onboarding to revenue retention. The individual will work collaboratively to drive end-to-end customer engagement processes, Adoption, Expansion, and Renewals. They will work with the team to increase customer references and stories. The job also includes developing or...
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Customer Success Manager Advisor
hace 1 mes
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Business Technology Platform (BTP) Customer Success Manager. As a key member of our customer success team, you will be responsible for proactively engaging with customers to drive their adoption and consumption of SAP BTP services.Key ResponsibilitiesProactively...
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Customer Success Manager Advisor
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout SAPSAP is a global leader in enterprise software and related services. Our mission is to help organizations run better and improve people's lives.Job SummaryWe are seeking a highly skilled Customer Success Manager Advisor to join our Business Technology Platform (BTP) team. As a key member of our team, you will be responsible for driving customer...
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Customer Success Manager Advisor
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleThe Business Technology Platform (BTP) Customer Success Manager (CSM) will proactively engage with an assigned portfolio of customers to drive them to leverage BTP as the go-to platform for integration, extension, innovation, and analysis scenarios within the Intelligent Enterprise.Key ResponsibilitiesProactively engaging with customers to...
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Customer Success Manager LATAM
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Dailymotion A tiempo completoJob Title: Customer Success Manager LATAMAbout the Role:We are seeking a highly motivated and experienced Customer Success Manager to join our Sales Marketing and Customer Success team at Dailymotion. As a key player in delivering proactive offerings using Dailymotion's data and insights resources, you will own tasks and leverage Data & Insights and AdOps...
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Customer Success Professional
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated individual to join our Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key ResponsibilitiesCustomer Success: Develop and execute...
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Customer Success Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Instaleap A tiempo completoAbout InstaleapWe are a worldwide company focused on developing the best platform for efficiently and profitably scaling e-commerce operations across the globe.Specializing in e-commerce, fulfillment, and delivery solutions, we work with retailers and grocery chains such as Walmart, Falabella, Grupo Éxito, and Supernosso are part of our clients reflecting...
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Customer Success Account Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Microsoft A tiempo completoAbout the RoleWe are seeking a highly motivated and passionate Customer Success Account Manager to drive program management for strategic customers with a global, complex, cross-cloud digital footprint.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain foundational relationships with key customer stakeholders and technical...