IT Support Specialist
hace 2 semanas
**Job Summary:** We are seeking a highly skilled IT Support Specialist to join our team at Synergy ECP, a Service Disabled Veteran-Owned Small Business. This role involves providing 24x7 Help Desk support as first response/Tier 2 support, offering phone and in-person assistance for IT issues.
About Synergy ECP: Founded in 2007, Synergy ECP delivers results in an ultra-competitive environment with a talented staff and commitment to excellence. We provide services to defense, intelligence, and healthcare industries.
Compensation: We offer a competitive salary of $60,000 per year, which includes a base salary and potential bonuses based on performance. In addition to the base salary, qualified applicants may be eligible for overtime pay.
Duties and Responsibilities:
- Provide 24x7 Help Desk support as first response/Tier 2 support
- Offer phone and in-person support for IT issues, including hardware/software, passwords, and printer problems
Requirements and Qualifications: To be considered for this position, you must have three years of Help Desk experience and a Bachelor's Degree in a Business, Technical, or Math related field. Alternatively, five years of experience may be substituted for the Bachelor's Degree. Additionally, U.S. Citizenship is required, and a TS/SCI clearance is necessary. We are an equal opportunity employer and consider qualified applicants without regard to protected classes.
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