IT Technical Support Specialist

hace 1 mes


Colombia IT M S A tiempo completo

Job Summary

We are seeking a skilled Technical Support Specialist to join our IT team at IT M S. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving issues efficiently, and ensuring a high level of customer satisfaction.

Key Responsibilities

  • Provide technical support to customers via phone, email, or remote access.
  • Diagnose and resolve technical issues in a timely and professional manner.
  • Collaborate with internal teams to resolve complex technical issues.
  • Document and track customer issues and resolutions.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 1-2 years of experience in technical support.
  • Excellent communication and problem-solving skills.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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