Technical Support Engineer
hace 1 día
We are seeking a highly skilled Technical Support Engineer to join our team at GlobalLogic. As a Technical Support Engineer, you will be responsible for providing technical support and assistance to customers, troubleshooting complex system problems, and implementing hardware and software upgrades.
Key Responsibilities- Provide technical support and assistance to customers via phone, email, or in-person
- Troubleshoot complex system problems and identify root causes
- Implement hardware and software upgrades to existing customer base
- Collaborate with cross-functional teams to resolve technical issues
- Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications, or equivalent
- Expertise in IP network switching and routing protocols, TCP/IP stack highly desirable
- Hands-on experience with Linux
- Strong problem-solving, analytical, and communication skills
At GlobalLogic, we offer a collaborative environment, flexible work schedules, and opportunities for professional development. Our team is passionate about delivering innovative solutions and making a positive impact on our customers' businesses.
We prioritize work-life balance and offer competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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