Technical Workflow Management Leader

hace 6 días


Cali, Valle del Cauca, Colombia Merkle A tiempo completo

Company Overview

Merkle, a renowned technology strategy team, is seeking an exceptional leader to spearhead its Workflow Management Practice. This pivotal role involves collaborating with senior capability leaders to build and implement first-class Adobe Workfront solutions.

Salary

The anticipated base salary for this position ranges from $136,000 to $219,650, reflecting a comprehensive compensation package that includes medical, dental, vision, 401(k) matching, paid time off, and other benefits.

Job Description

As a Senior Director, Workflow Management, you will be responsible for leading the design and implementation of workflow management solutions that align with client project management needs and business goals. Your expertise will involve architecting, developing, and managing comprehensive Adobe Workfront solutions, ensuring seamless integration with other enterprise systems.

Key Responsibilities

  • Provide Solution Leadership, offering strategic guidance and accelerating delivery for clients.
  • Partner with the SVP, Tech Strategy to create, steer, and lead the GTM strategy for this work.
  • Serve as Configuration SME, applying Workfront design and configuration expertise.
  • Improve Internal Capability Enablement, promoting practice growth and knowledge sharing.
  • Provide expertise, vendor knowledge, and industry best practices across workflow management components.
  • Connect technology capability goals to client needs and build compelling stories to promote value.
  • Build relationships and manage client expectations by facilitating and driving client meetings and discussions.
  • Lead daily delivery efforts partnering with capability delivery members to complete materials in PowerPoint, Excel, Lucidchart, and platforms.
  • Lead discovery meetings with clients, new partners, vendors, or subject matter experts, taking notes, gathering documentation, and identifying follow-ups.
  • Provide opinions and recommendations in all manner of process and technology for workflow management use cases.
  • Lead consulting engagements by building storytelling and developing recommendations for how to best use information and technology to guide programs across channels and media.
  • Connect process change directly to technical requirements of the platform.
  • Oversee internal programs to improve offerings and capabilities of the team, including bringing new consulting engagements to leadership for consideration.
  • Develop materials to illustrate and educate teams on how workflow management can support internal digital transformation and automated, efficient employee experiences.

Required Skills and Qualifications

  • 5+ years in Workfront design and implementation, Expert knowledge.
  • 3+ years of Project Management experience.
  • Foundation in Software Implementation, Reporting, and Analytics.
  • Expert ability to architect, develop, and manage comprehensive Adobe Workfront solutions.
  • Success in leading consulting work for clients and providing presentations and deliverables to a client.
  • Experience developing system architecture blueprints and workflows to enhance project management.
  • Experience facilitating seamless integration with other enterprise systems.
  • Understanding of Adobe Experience Manager (AEM) components like Site, Assets, Multi-Site Manager, and Creative Cloud Asset Link.
  • Familiarity with Adobe Target, Adobe Launch/Tag management, Adobe Campaign.
  • Knowledge of the Adobe Experience Platform, including RTCDP, Adobe Journey Optimizer, and Adobe Journey Analytics.
  • Experience managing people and leading a team.
  • Bachelor's degree in relevant field.

Benefits

Merkle offers a comprehensive benefits package, including medical, dental, vision, 401(k) matching, paid time off, and other perks designed to support your career growth and well-being.

Others

This is a remote role with up to 25% travel. If you're passionate about workflow management and have the expertise to drive results, we encourage you to apply.



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