Technical Support Specialist

hace 2 meses


Cali, Valle del Cauca, Colombia Faith A tiempo completo

We are seeking a detail-oriented IT Technician to support our company's infrastructure and employees. The successful candidate will provide technical assistance and maintain user account information.

This role involves installing, configuring, and maintaining PCs and peripherals, as well as analyzing and resolving software and hardware issues. The IT Technician will also work closely with management to identify pain points and implement solutions.

Key Responsibilities:

• First response for all IT-related issues.

• Installation, configuration, and maintenance of PCs and peripherals.

• Analysis and resolution of software and hardware issues.

• IT setup and administration.

• Network configuration and troubleshooting.

Qualifications and Skills:

• Strong attention to detail.

• Excellent communication and problem-solving skills.

• Enthusiasm for evaluating and becoming proficient in new technologies and processes.

Experience and Familiarity:

• Microsoft Windows and MS Windows Server.

• VOIP telephony systems.

• Office 365 and Salesforce.



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