Empleos actuales relacionados con Technical Support Specialist - Bogotá, Bogotá D.E. - Radware

  • Technical Support Specialist

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completo

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and collaborating with internal stakeholders to ensure...

  • Technical Support Specialist

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Quorum Software A tiempo completo

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Quorum Software. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completo

    Technical Support SpecialistAre you passionate about technology and customer support? We're looking for a skilled Java developer to join our team as a Technical Support Specialist.As a Technical Support Specialist, you will be responsible for providing L2 support to customers, diagnosing and resolving complex technical issues, and developing and maintaining...

  • Technical Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Technical Support SpecialistBrunswick is looking for a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT infrastructure.Key Responsibilities:Provide first-line technical support and troubleshooting for Windows OS,...

  • Technical Support Specialist

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, troubleshooting and resolving technical issues, and collaborating with internal teams to ensure seamless onboarding of new customers.Key...

  • Technical Support Specialist

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia CommScope A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CommScope. As a Technical Support Specialist, you will be responsible for providing technical support to customers, troubleshooting complex technical issues, and collaborating with internal engineering teams to resolve customer issues.Key Responsibilities:Provide...

  • Technical Support Specialist

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completo

    Technical Support SpecialistAre you passionate about technology and customer support? We're looking for a skilled Java developer to join our team as a Technical Support Specialist. In this role, you'll provide L2 support to customers, diagnosing and resolving complex technical issues. You'll also develop and maintain backend systems using Java/Spring Boot...

  • Technical Support Specialist

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring they receive the best possible experience with our innovative NIQ Activate product.Key ResponsibilitiesProvide technical...

  • Technical Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Radware A tiempo completo

    Technical Support Specialist    Radware is a leading provider of cyber security and application delivery solutions. We are seeking a Technical Support Specialist to support our customers by providing effective technical support and ensuring the success of our organization.    As a Technical Support Specialist, you will support Radware products...

  • Technical Support Specialist

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Quorum Business Solutions A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Quorum Software. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, troubleshooting and resolving technical issues, and collaborating with cross-functional teams to deliver high-quality solutions.Key...

  • Technical Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Activate Talent A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our post-sales team at Activate Talent.As a Technical Support Specialist, you will play a vital role in collaborating closely with engineering, sales, customer success, and directly with customers to resolve technical challenges.Key ResponsibilitiesProvide first-line support...

  • Technical Support Specialist

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a key member of our global support team, you will provide technical support to our customers, troubleshoot and resolve technical issues, and collaborate with internal stakeholders to ensure seamless onboarding of new customers.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completo

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide high-quality technical support to our customers. The ideal candidate will have a strong background in troubleshooting and problem-solving, as well as excellent communication skills.Key Responsibilities:Provide technical support to customers via a support ticketing system within...

  • Technical Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completo

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team in the Latin America region. As a Technical Support Specialist, you will be part of a global support team, providing customers' technical support related to our innovative NIQ Activate product. Your primary responsibility will be to troubleshoot and resolve customer...

  • Technical Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completo

    Unlock Your Potential as a Technical Support SpecialistAre you passionate about tech and problem-solving? Join us as a Technical Support Specialist at SupportYourApp, a global leader in premium outsourced customer support.Key Responsibilities:Provide L2 support to customers, diagnosing and resolving complex technical issues.Develop and maintain backend...

  • Technical Support Specialist

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

    Job DescriptionAs a Technical Support Specialist at NielsenIQ, you will play a critical role in providing exceptional customer service and support to our clients. Your goal will be to deliver timely and effective solutions to technical issues, ensuring our customers can achieve their business objectives.Key ResponsibilitiesProvide enterprise-level technical...

  • Technical Support Specialist

    hace 2 meses

    Bogotá, Bogotá D.E., Colombia GSB Solutions A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at GSB Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesOn-site IT Support: Provide expert technical support for our clients' IT infrastructure, including inventory...

  • Technical Support Specialist

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    Job SummaryAs a Technical Support Specialist at ScotiaBank, you will be responsible for providing technical support to our customers and ensuring the security and integrity of our information systems. You will be the primary point of contact for all technical issues and will work closely with our development team to resolve any technical problems that may...

  • Technical Support Specialist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completo

    We are looking for a highly skilled Technical Support Specialist to provide enterprise-level technical support to our customers and prospects via a support ticketing system and within SLAs. The ideal candidate will have strong troubleshooting and problem-solving skills, be highly detail-oriented, and possess excellent written and verbal communication...

  • Senior Technical Support Specialist

    hace 5 días

    Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completo

    About the RoleWe are seeking a highly skilled and dedicated Senior Technical Support Specialist to join our team at SupportYourApp.This is an exceptional opportunity for a technical professional to work with clients from over 30 countries, speaking more than 60 languages, and contributing to the success of our premium outsourced customer support services.

Technical Support Specialist

hace 2 meses

Bogotá, Bogotá D.E., Colombia Radware A tiempo completo
Job Title: Tier 2 Technical Support Engineer

Radware is a leading provider of cyber security and application delivery solutions, and we're looking for a skilled Technical Support Engineer to join our team.

As a Technical Support Engineer, you will be responsible for providing level two technical support for Radware products, including ADC, WAF, and IPS. You will work closely with customers and partners to resolve technical issues and ensure their success.

Key Responsibilities:

  • Provide technical support for Radware products
  • Use strong TCP/IP networking skills to troubleshoot and diagnose network problems
  • Take ownership of customer satisfaction and overall success of the TAC
  • Respond to customer issues and inquiries in a timely manner
  • Document actions in tickets to communicate information internally and to customers
  • Resolve problems independently and escalate when necessary
  • Reproduce and debug customer-reported problems in a lab environment
  • Document issues in a knowledgebase format for internal and external use

Qualifications:

  • 1+ year of experience with hands-on troubleshooting of Layer 2 and Layer 3 switching and routing
  • Expert-level knowledge of L2/L3 switching, routing, TCP/IP, IPv4, L4/L7 switching, Firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec
  • In-depth understanding of protocol and network analyzers
  • Bachelor's degree required
  • Excellent customer service skills
  • Strong analytical thinking and problem-solving skills
  • Self-managed and team-oriented
  • Deadline and detail-oriented
  • Highly motivated

Additional preferred skills/abilities include:

  • Experience in scripting
  • Experience with penetration testing techniques and tools