Senior Account Manager

hace 5 días

Bogotá, Bogotá D.E., Colombia Softwareone Deutschland Gmbh A tiempo completo

About the Role
SoftwareOne is seeking a highly skilled Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for establishing strong relationships with our clients, serving as the primary point of contact, and expanding the client portfolio through market insights and planning. You will also be responsible for enhancing the value of existing accounts through upselling, cross-selling, and introducing tailored financial solutions that meet evolving client needs. Additionally, you will maintain a structured approach to handling the sales pipeline, supervise the progress of leads and opportunities, and use CRM tools and sales analytics to assess pipeline health and optimize conversion rates.

Key Responsibilities
- Establish Strong Relationships with Customers: Focus on building deep, lasting connections with clients by understanding their business objectives and challenges, thereby positioning yourself as a trusted advisor.
- Be the Primary Point of Contact: Serve as the crucial link between your clients and the company, ensuring all commitments are fulfilled and client expectations are surpassed, thus cementing trust and reliability.
- Expand the Client Portfolio: Use market insights and planning to attract new clients and find growth opportunities within the current portfolio.
- Enhance the Value of Existing Accounts: Continuously assess and find opportunities for improving the value of current client relationships through upselling, cross-selling, and introducing tailored financial solutions that meet evolving client needs.
- Pipeline Management: Maintain a structured approach to handling the sales pipeline, supervise the progress of leads and opportunities, and use CRM tools and sales analytics to assess pipeline health and optimize conversion rates.

Requirements
- Related background of experience as Account Manager in technological solutions.
- In-depth knowledge of specific technology solutions and project management offered by the company.
- Planning, execution, and supervision of technology implementation projects, this includes technology management software, data analysis platforms, cybersecurity, among others.
- Ability to understand the client's technical and business needs and translate them into viable solutions using available technology.
- Experience in selling cloud solutions.
- Excellent communication (written, presentation, and interpersonal) and stakeholder management skills.
- Dedicated and motivated with a proactive approach.
- Reliable teammate, committed to learning and inspiring creative solutions.
- Project Management.
- Advanced English proficiency.
- AWS, GCP, and/or Microsoft certifications.

What We Offer
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, please email us at [insert email]. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

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