Human Resource Business Partner
hace 21 horas
About TaskUs
TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions. We empower fast-growing technology companies to represent, protect, and grow their brands.
We operate in a cloud-based infrastructure, serving clients across the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. Our People First culture has grown the company to have approximately 45K employees worldwide. We are present in twenty-three locations across twelve countries, including the Philippines, India, and the United States.
What We Offer
At TaskUs, we provide world-class benefit packages with competitive industry salaries to our employees. Our well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, continuously support a People First culture. We are known for our inclusiveness and community impact. We promote internal mobility and professional development at every step of an employee's career within TaskUs.
A Day in the Life of a Human Resource Manager
The Human Resource Manager role is a strategic planning and hands-on execution position with dual responsibility for day-to-day HR operations and long-term strategic vision. This role will partner with business leaders to drive results while staying in compliance with all federal, state, and local laws. They will forge the path for continued site development while maintaining a focus on our People First culture.
Responsibilities
- Translate business strategies and issues into appropriate HR actions.
- Cultivate key business leaders on leading and managing their organizations effectively.
- Diagnose organizational effectiveness issues and implement solutions.
- Lead, execute, and improve elements of core HR functions, including Compensation, Performance Management, Employee Relations, Succession Planning, Training/Development, policy formulation, etc.
- Lead through challenging employee relations situations, including investigations, performance and behavior management, and terminations.
- Help define HR programs to drive a culture of highly engaged employees in alignment with our business strategy.
- Develop and implement short and long-range programs and initiatives to drive organizational effectiveness, professional development, and overall management and performance of employees.
- Extract and share relevant insights to coach and empower leaders to positively influence and impact workplace culture in alignment with our People First culture.
- Serve as the corporate liaison to advise and consult on cross-functional policies, processes, and facilitate relevant internal communication to employees, managers, and departments.
- Define and monitor relevant metrics, ROI, and KPIs to proactively diagnose and address employment and operational related trends.
- Develop human resources solutions by collecting and analyzing information and recommending courses of action.
- Oversee and complete special projects, including setting timelines, coordinating with appropriate parties, conducting research, developing and organizing information, and fulfilling transactions.
Required Qualifications
- 5+ years of experience in Human Resources.
- Bachelor's degree in Human Resources or other relevant field preferred.
- Working knowledge of employment law and regulations, including FEHA/Title VII, FMLA/CFRA, ADA, FLSA, CFRA, unemployment, and labor relations.
- Excellent interpersonal and oral and written communication skills.
- Unrelenting work ethic and passion for producing results.
- Strong business acumen and critical thinking skills.
- Advanced knowledge of Microsoft Office and Google Suite; experience with an HRIS System-based software.
- Demonstrated ability to plan, organize, and execute strategic initiatives to advance organizational goals and values.
- Ability to lead, influence, and motivate individuals and teams; skilled in holding people accountable and developing their abilities to do their jobs.
- Tactful collaboration and relationship building skills with the ability to prioritize, negotiate, and work effectively with all levels of the organization and external vendors.
- Demonstrated ability to handle confidential information with discretion.
- Strong process orientation and project management skills with the ability to handle multiple projects, delegate successfully, and manage ambiguity objectivity with high attention to detail.
Work Location / Work Schedule / Travel
This role is office-based in Cali, Colombia. Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.
Salary Estimate
The estimated salary for this role is around $85,000 - $110,000 per year, depending on experience and qualifications.
Benefits and Inclusive Practices
TaskUs offers world-class benefit packages, inclusive practices, and a commitment to providing equal access to opportunities.
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