IT Support and Developer

hace 4 semanas


Colombia Michael Page Colombia A tiempo completo

About Our Client

Our client is a global leader in the medical technology industry, offering innovative healthcare solutions that enhance patients' lives.

Job Summary

We are seeking a highly skilled IT Support and Developer to join our team. The ideal candidate will have a strong background in technical application support, with expertise in Windows and Linux operating systems, as well as proficiency in Microsoft SQL or Oracle databases and transact SQL query writing.

Key Responsibilities

  • Perform lite development tasks and monitor the health of the environment to ensure optimal performance.
  • Troubleshoot and resolve incidents, identifying root causes and driving long-term solutions.
  • Collaborate with cross-functional teams to automate processes and improve operational efficiency.
  • Participate in an on-call rotation and provide excellent customer service to internal stakeholders.
  • Maintain technical documentation and support runbooks.

Requirements

  • Over 6 years of experience in technical application support.
  • Expertise in Windows and Linux operating systems.
  • Proficiency in Microsoft SQL or Oracle databases and transact SQL query writing.
  • Experience with cloud technologies (Azure/AWS).
  • Familiarity with monitoring tools such as Dynatrace, Datadog, or CloudWatch.
  • Strong troubleshooting and analytical skills.
  • Background in development, with 2+ years of experience in .NET, Java, and/or PHP.
  • Solid understanding of ITIL processes including incident, change, and problem management.
  • Strong communication skills and fluency in conversational English.

What We Offer

We offer an attractive salary package with excellent benefits.



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