IT Support Specialist

hace 2 semanas


Colombia Synergy ECP A tiempo completo

About the Role:

Synergy ECP is seeking a skilled IT Support Specialist to join our team. As a Help Desk Specialist, you will provide 24x7 support to users, troubleshooting IT-related problems, and ensuring seamless operations.

Key Responsibilities:

  • Provide phone and in-person support to users in areas of email, LAN/WAN, directories, standard desktop images, and applications.
  • Serve as the initial point of contact for troubleshooting all IT-related problems, including hardware/software, passwords, and printer issues.

Requirements:

  • Three years of Help Desk experience with a Bachelor's Degree in a Business, Technical, or Math-related field.
  • Five years with an Associate's Degree or seven years' experience may be substituted for the Bachelor's Degree.

Clearance Required: TS/SCI

Other Requirements: U.S. Citizenship


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