IT Support Specialist
hace 2 semanas
About the Role:
Synergy ECP is seeking a skilled IT Support Specialist to join our team. As a Help Desk Specialist, you will provide 24x7 support to users, troubleshooting IT-related problems, and ensuring seamless operations.
Key Responsibilities:
- Provide phone and in-person support to users in areas of email, LAN/WAN, directories, standard desktop images, and applications.
- Serve as the initial point of contact for troubleshooting all IT-related problems, including hardware/software, passwords, and printer issues.
Requirements:
- Three years of Help Desk experience with a Bachelor's Degree in a Business, Technical, or Math-related field.
- Five years with an Associate's Degree or seven years' experience may be substituted for the Bachelor's Degree.
Clearance Required: TS/SCI
Other Requirements: U.S. Citizenship
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