Customer Service Representative
hace 4 semanas
Company Overview: SOLVO S.A.S is a dynamic company driven by our passion for people, striving to bring great client experiences.
We're keen on fostering meaningful relationships with our clients, their customers, colleagues, and non-profit partners. Every connection matters, and we take pride in being part of this journey.
Estimated Salary: $15 per hour (based on industry standards and location)
Job Description: As a Customer Care Specialist at SOLVO S.A.S, you will be responsible for providing exceptional support via phone and chat. You'll assist clients with inquiries, troubleshoot issues, and offer general support, ensuring that every interaction is a positive one.
You'll respond promptly to all client communication, addressing account inquiries, service requests, programs/promotions, and technical issues related to .com/Direct services. Your goal will be to deliver outstanding results, driving customer satisfaction and loyalty.
Required Skills and Qualifications:
- Familiarity with CRM software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in English language
Benefits: We offer a supportive team environment, opportunities for growth and development, and a competitive salary package.
Others: This role requires a minimum of 6 months of experience in a similar position within the BPO industry. If you're passionate about delivering exceptional client experiences and working with a like-minded team, apply now.
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