Customer Service Representative with Warehouse Operations

hace 3 semanas


Medellín, Antioquia, Colombia Cloudhire A tiempo completo

We are seeking a skilled Customer Service Representative to support our US-based Merchant Operations team. This role will involve assisting with eCommerce websites and other warehouse channels.

Key Responsibilities:

  • Create digital packing slips in our warehouse management system
  • Solve Stocking PO tickets as assigned
  • Send email communication to vendors as needed (note: we do not provide email addresses)
  • Make outbound phone calls to vendors as needed
  • Automotive interest or knowledge is beneficial

You will work with automotive products and review their condition. Our team uses cloud-based applications and offers remote access. To succeed, you will require strong written and verbal communication skills, attention to detail, ability to learn processes, and work well under pressure.

Requirements:

  • Strong written and verbal communication skills
  • Detail oriented and high level of attention to detail
  • Ability to learn and follow processes
  • Active listener and good team collaborator
  • Basic Microsoft Excel skills and PC proficiency
  • Prior inbound/outbound phone call experience preferred

Benefits:

  • 100% Remote / Work From Home Opportunity
  • Time Off
  • Performance Bonus

This position requires a strong background in customer service, excellent communication skills, and the ability to work independently. The salary for this position is approximately $40,000 per year, commensurate with experience and location (US). If you have a passion for delivering exceptional customer experiences and working in a fast-paced environment, please apply.



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