Customer Service Representative with Warehouse Operations
hace 3 semanas
We are seeking a skilled Customer Service Representative to support our US-based Merchant Operations team. This role will involve assisting with eCommerce websites and other warehouse channels.
Key Responsibilities:
- Create digital packing slips in our warehouse management system
- Solve Stocking PO tickets as assigned
- Send email communication to vendors as needed (note: we do not provide email addresses)
- Make outbound phone calls to vendors as needed
- Automotive interest or knowledge is beneficial
You will work with automotive products and review their condition. Our team uses cloud-based applications and offers remote access. To succeed, you will require strong written and verbal communication skills, attention to detail, ability to learn processes, and work well under pressure.
Requirements:
- Strong written and verbal communication skills
- Detail oriented and high level of attention to detail
- Ability to learn and follow processes
- Active listener and good team collaborator
- Basic Microsoft Excel skills and PC proficiency
- Prior inbound/outbound phone call experience preferred
Benefits:
- 100% Remote / Work From Home Opportunity
- Time Off
- Performance Bonus
This position requires a strong background in customer service, excellent communication skills, and the ability to work independently. The salary for this position is approximately $40,000 per year, commensurate with experience and location (US). If you have a passion for delivering exceptional customer experiences and working in a fast-paced environment, please apply.
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